Bakery/Deli Clerk

Kroger in; Virginia Beach (VA); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading grocery store as a Bakery/Deli Clerk where you will create an outstanding customer experience through exceptional service. You'll be part of a team committed to providing a welcoming environment, maintaining high-quality food standards, and driving sales in our bakery and deli department.

Benefits

Healthcare benefits

Flexible scheduling

Tuition reimbursement

Employee discounts

Paid time off

Qualifications

• Ability to work in a fast-paced environment with a focus on customer service.
• Experience with food handling and safety practices.
• Strong communication skills to assist and advise customers.

Responsibilities

• Prepare and serve bakery/deli items to customers, ensuring freshness and quality.
• Maintain cleanliness and safety standards in the work area.
• Assist customers with inquiries and product recommendations.

Skills

Customer Service

Food Safety

Teamwork

Education

High School Diploma

Job description

Bakery/Deli Clerk (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by our purpose: To Feed the Human Spirit. We continuously innovate to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients for your success at work and in life. We support your growth with valuable resources and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

• Comprehensive benefits supporting your well-being, including healthcare, dental, vision, and prescriptions.
• Flexible scheduling for full- and part-time roles, with paid time off, holidays, and sick leave where eligible.
• Emotional and financial support through programs like Employee Assistance and Goldman Sachs Ayco.
• Associate discounts on a variety of products and services.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via training programs and diverse career pathways.

For more information, visit our Benefits Page!

Job Responsibilities:

• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products, ensuring correct portions to prevent shrinkage.
• Recommend bakery or deli items based on customer needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take necessary actions.
• Use kitchen equipment properly, including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout to locate products for customers.
• Stay updated with current, upcoming, seasonal, and promotional ads.
• Maintain knowledge of department products to assist and advise customers.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper storage temperatures and maintain logs.
• Foster trust and respect among team members.
• Create a welcoming environment for customers, answering questions and making suggestions.
• Follow all food safety and safety procedures, report unsafe conditions, and perform preventive maintenance.
• Report accidents involving customers or employees.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help when needed to resolve issues.
• Support and assist vulnerable populations, including minors, individuals with disabilities, and seniors.
• Perform essential job functions with or without reasonable accommodations.