Bakery/Deli Clerk

Kroger in; Portsmouth (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Kroger is seeking a dedicated Bakery/Deli Clerk to enhance customer experiences with exceptional service while ensuring safety and cleanliness in our work environment. The role requires you to prepare various bakery and deli items, assist customers with their needs, and adhere to food safety standards. Join us in fostering an inclusive environment that values team collaboration, integrity, and customer satisfaction.

Benefits

Comprehensive healthcare coverage

Flexible scheduling with paid time off

Employee discounts

Tuition reimbursement

Career growth opportunities

Qualifications

• Must demonstrate strong customer service skills.
• Knowledge and practice of food safety regulations.
• Ability to work in a team and under pressure.

Responsibilities

• Offer product samples and inform customers about specials.
• Prepare and package food items according to guidelines.
• Maintain a clean and organized work area.

Skills

Customer Service

Food Safety

Teamwork

Education

High School Diploma

Job description

Bakery/Deli Clerk (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Responsibilities include:

• Offering product samples to help customers discover new items or products they inquire about.
• Informing customers of bakery and/or deli specials.
• Providing customers with fresh products they have ordered and the correct portion size to prevent shrink.
• Recommending deli or bakery items to customers to ensure they get the products they want and need.
• Using all equipment in bakery such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Preparing foods according to food temperature logs and following cooking instructions.
• Measuring, preparing, and mixing ingredients according to recipes, using various kitchen utensils and equipment.
• Properly preparing, packaging, labeling, and inventorying ingredients.
• Checking product quality to ensure freshness, reviewing "sell by" dates, and taking appropriate action.
• Properly using kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe, etc.
• Labeling, stocking, and inventorying department merchandise.
• Reporting product ordering/shipping discrepancies to the department manager.
• Understanding the store's layout and locating products when requested by customers.
• Staying current with present, future, seasonal, and special ads.
• Gaining and maintaining knowledge of products sold within the department and responding to questions and making suggestions.
• Maintaining awareness of inventory/stocking conditions and noting discrepancies.
• Ensuring proper temperatures in cases and coolers are maintained and logs are kept.
• Promoting trust and respect among associates.
• Creating an environment that makes customers feel welcome, important, and appreciated.
• Adhering to all food safety regulations and guidelines.
• Reinforcing safety programs by complying with procedures and identifying unsafe conditions.
• Practicing preventive maintenance and inspecting equipment, notifying management of repairs needed.
• Reporting customer or employee accidents.
• Working cooperatively in high-paced and stressful environments.
• Managing conflict reasonably and cooperatively.
• Acting with honesty and integrity regarding customer and business information.
• Following directions and seeking assistance to resolve issues.
• Supporting and assisting customers, including minors, individuals with special needs, and older adults.
• Performing essential functions of the position with or without reasonable accommodations.