Bakery Café GM — Lead Team & Delight Guests

Panera Bread; Shelby Township (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Quarterly bonuses

Free meals on shift

Unlimited fountain beverages

Paid vacation

Sick time

Holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

Pet insurance

401(k) with match

Perks & rewards

Team member assistance program

Job summary

Panera Bread is seeking a General Manager to lead a high-performing bakery-cafe team and drive operational excellence. You will own staffing, scheduling, performance management, and training to ensure exceptional guest experiences and food quality.

The role emphasizes Panera’s guiding values, with a focus on team development and implementing company strategies. You will be responsible for maintaining a healthy workplace, managing costs and inventory, and ensuring compliance with health and

Qualifications

• 3+ years of restaurant General Manager experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen.

Responsibilities

• Lead bakery-cafe team, including staffing, scheduling, and development.
• Hire, onboard and train new team members while motivating and celebrating the team.
• Manage performance to meet goals, standards, and guest service expectations.
• Develop managers on people processes and Panera’s Guiding Values & Behaviors.
• Follow procedures to execute company strategies and initiatives.
• Ensure guests are delighted by food quality and service.
• Build relationships to foster long-term, loyal guests.
• Ensure compliance with all policies and local regulations.

Skills

General Manager experience

Staffing management

Guest service leadership

Education

ServSafe certification

Job description

Panera Bread is seeking a General Manager to lead a high-performing bakery-cafe team and drive operational excellence. You will own staffing, scheduling, performance management, and training to ensure exceptional guest experiences and food quality.

The role emphasizes Panera’s guiding values, with a focus on team development and implementing company strategies. You will be responsible for maintaining a healthy workplace, managing costs and inventory, and ensuring compliance with health and