Bakery Café General Manager: Lead Teams & Grow Revenue

Paris Baguette - Support Office (East); New York (NY); Vor Ort; USD 85.000 - 120.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Free Birthday Cake

Medical, Dental, Vision benefits

High Performance Culture

Zusammenfassung

Paris Baguette - Support Office (East) in New York seeks a General Manager to lead cafe operations, drive guest service excellence, and deliver financial results in a fast-growing network. You will hire and train staff, plan schedules and budgets, monitor P&L, and ensure safety and quality.

This role requires leadership, clear communication, and a passion for empowering teams to create a warm, community-focused cafe experience.

Qualifikationen

• Bachelor’s degree or equivalent preferred.
• Minimum 2–3 years’ general management experience.
• 2–3 years of progressive management with staff supervision.
• Thorough knowledge of POS register systems.
• Strong profit & loss and sales/marketing capabilities.

Aufgaben

• Achieves financial objectives by developing and monitoring financial plans and budgets; controls labor and expenses.
• Manages day-to-day cafe operations and staff scheduling; ensures standards and procedures are followed.
• Conducts management team meetings; reviews P&L; develops action plans to grow revenue and control costs.
• Hires, trains, and supports cafe management and staff; provides coaching and performance reviews.
• Ensures staff training in guest service, food & beverage operations, loss prevention and safety policies.
• Fosters high staff morale and effective performance management; addresses HR and LP issues with partners.
• Oversees guest service quality and handles complaints with appropriate service recovery actions.
• Develops strategies to increase revenue and catering sales; maintains brand standards.

Kenntnisse

Leadership

P&L management

Sales & marketing

Communication

Team building

POS systems

Flexibility

Brand ambassador

Attention to detail

Cross-functional collaboration

Ausbildung

Bachelor’s degree preferred

Tools

POS register systems

Jobbeschreibung

Paris Baguette - Support Office (East) in New York seeks a General Manager to lead cafe operations, drive guest service excellence, and deliver financial results in a fast-growing network. You will hire and train staff, plan schedules and budgets, monitor P&L, and ensure safety and quality.

This role requires leadership, clear communication, and a passion for empowering teams to create a warm, community-focused cafe experience.