Cafe General Manager: Lead Operations & Guest Experience

Paris Baguette - NewarkDE; Newark (DE); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Performance Based Incentives

Retention Bonus

Free Cake for your Birthday

Medical benefits

401K Retirement Plan

Paid time off

Holidays

Profit Sharing

Pay:From $50,000.00 per year

Employee discount

Flexible schedule

Health insurance

Paid time off

Paid training

Job summary

Paris Baguette Newark is seeking a General Manager to lead cafe operations, drive exceptional customer service, and manage floor and staff performance. You will oversee food, beverage, equipment, and the cafe’s daily activities to align with Paris Baguette's mission and values.

You will provide leadership to cafe staff, manage P&L and budgets, and implement strategies to increase revenue while controlling costs. A strong emphasis on training, safety, and guest satisfaction is essential.

Qualifications

• Bachelor's degree or equivalent; 2–3 years general management.
• Experience supervising staff; P&L capability and sales/marketing skills.
• Knowledge of POS register systems.
• Ability to work varying shifts including weekends/holidays.

Responsibilities

• Achieve financial objectives by planning and monitoring budgets and sales/marketing plans.
• Control labor and expenses across all areas of operations.
• Analyze variances and take corrective actions.
• Manage day-to-day cafe operations and floor management.
• Hire, train, and support cafe management and staff.
• Provide coaching and development for direct reports.
• Ensure safety and health regulations compliance.
• Develop strategies to increase revenue and catering sales.

Skills

P&L management

Staff supervision

Leadership

Customer service

Budgeting

Education

Bachelor's degree or equivalent

Tools

POS systems

Job description

Paris Baguette Newark is seeking a General Manager to lead cafe operations, drive exceptional customer service, and manage floor and staff performance. You will oversee food, beverage, equipment, and the cafe’s daily activities to align with Paris Baguette's mission and values.

You will provide leadership to cafe staff, manage P&L and budgets, and implement strategies to increase revenue while controlling costs. A strong emphasis on training, safety, and guest satisfaction is essential.