Bakery Assistant GM: Lead Guest Service, Multi-Location

Susiecakes; Brentwood (TN); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Free non-slip shoes

Birthday month PTO with complimentary

Company holidays off (Thanksgiving, 12

Vacation, 401k, FSA

Pet rescue reimbursement and pet

Flexible return to work schedule for

Job summary

SusieCakes is seeking an Assistant Bakery General Manager in Brentwood, TN to lead guest service teams across multiple locations. The AGM will inspire, train, and support staff, while partnering with the General Manager to drive bakery performance and guest satisfaction.

The role requires 2 years of managerial experience in luxury/hospitality or food service, strong communication, and the ability to work flexible hours, including weekends and holidays. Compensation is $60,000–$65,000 annually.

Qualifications

• Two years of managerial/leadership experience in the luxury, hospitality, food service and/or retail industries.
• Excellent verbal and written communication skills.
• Exceptional interpersonal and team building skills.
• Ability to train, coach, and counsel team members.
• Exposure to financial and operational accountabilities.
• Ability to work in multiple regional locations.
• Ability to adapt to a flexible schedule according to business needs.
• Must have reliable transportation.

Responsibilities

• Inspire, train, and support the guest service team across locations.
• Support the General Manager with guest service needs for multiple locations.
• Create a fun, lively environment and foster teamwork.

Skills

Managerial experience

Excellent communication

Team-building

Coaching

Financial accountability

Multi-location availability

Flexible schedule

Reliable transportation

Education

Associates or Bachelors preferred

High school diploma or GED required

Job description

SusieCakes is seeking an Assistant Bakery General Manager in Brentwood, TN to lead guest service teams across multiple locations. The AGM will inspire, train, and support staff, while partnering with the General Manager to drive bakery performance and guest satisfaction.

The role requires 2 years of managerial experience in luxury/hospitality or food service, strong communication, and the ability to work flexible hours, including weekends and holidays. Compensation is $60,000–$65,000 annually.