Baggage Services Supervisor – Airport Operations Lead

Envoy Air Inc; Pittsburgh (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Job summary

Envoy Air is seeking a Supervisory role in Airport Services to lead daily station operations, coordinate Agents/Clerks, and ensure safe, on-time performance within the airport environment.

The role requires strong leadership, analytical and communication skills, with the ability to manage multiple priorities and adapt to changing operational needs. This on‑site position offers growth opportunities within the American Airlines network.

Qualifications

• Minimum age 18.
• High school diploma or GED required.
• College coursework or degree desirable.

Responsibilities

• Coordinate day‑to‑day station operations by leading Agents/Clerks.
• Support Manager in meeting performance targets and budgets.
• Review procedures to improve efficiency and ensure compliance.
• Investigate and resolve customer service issues and operational problems.
• Provide guidance and coaching to team members.

Skills

Leadership

Analytical skills

Multi-tasking

Communication

Education

High school diploma or GED

College coursework or degree desirable

Job description

Envoy Air is seeking a Supervisory role in Airport Services to lead daily station operations, coordinate Agents/Clerks, and ensure safe, on-time performance within the airport environment.

The role requires strong leadership, analytical and communication skills, with the ability to manage multiple priorities and adapt to changing operational needs. This on‑site position offers growth opportunities within the American Airlines network.