Backroom & Customer Service Associate

The TJX Companies, Inc.; Wilmington (DE); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Job summary

Marshalls in Wilmington, NC is hiring a store associate to deliver a superior customer experience, engage customers, and maintain a clean, organized sales floor.

You will ring purchases, promote loyalty programs, and support merchandising standards while adapting to daily store needs. This role welcomes teamwork, strong communication, and the ability to multitask in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor

Skills

Customer service

Communication

Multi-tasking

Retail experience

Job description

Marshalls in Wilmington, NC is hiring a store associate to deliver a superior customer experience, engage customers, and maintain a clean, organized sales floor.

You will ring purchases, promote loyalty programs, and support merchandising standards while adapting to daily store needs. This role welcomes teamwork, strong communication, and the ability to multitask in a fast-paced retail environment.