Retail Backroom & Customer Experience Associate

The TJX Companies, Inc.; Wilmington (NC); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Associate discount

401(k) contributions

Health care

Paid holidays

Scholarship program

Job summary

Marshalls in Wilmington, NC is seeking teammates who deliver outstanding customer experiences and keep the store organized. You’ll ring up purchases, assist customers, and participate in loss-prevention and safety programs while supporting a fast-paced retail environment.

This role offers an hourly starting pay of $12.75 to $13.25, with associate discounts and benefits; TJX’s diverse, growth-oriented culture welcomes applicants from all backgrounds.

Qualifications

• Excellent customer service skills required.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask in a fast-paced environment.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Model and promote customer experience best practices.
• Process customer purchases and returns accurately.
• Promote credit and loyalty programs.
• Uphold merchandising standards and store cleanliness.
• Assist in store recovery and safety practices.
• Support labor and shrink reduction goals.
• Collaborate with peers and supervisors to serve customers.

Skills

Customer service

Communication

Organization

Multitasking

Lifting heavy

Teamwork

Retail experience

Job description

Marshalls in Wilmington, NC is seeking teammates who deliver outstanding customer experiences and keep the store organized. You’ll ring up purchases, assist customers, and participate in loss-prevention and safety programs while supporting a fast-paced retail environment.

This role offers an hourly starting pay of $12.75 to $13.25, with associate discounts and benefits; TJX’s diverse, growth-oriented culture welcomes applicants from all backgrounds.