Background Verification Specialist - Flexible & Remote

Entrata; United States; Hybrid; USD 21,000 - 32,000; Full time

Benefits offered by this job

Remote options

Hybrid options

Vacation time

Medical, dental, vision coverage

HSAs & retirement plans

Wellness programs

Entrata Cares programs

Job summary

Entrata is hiring a Background Verification Analyst to review criminal records, explain screening results to clients, and ensure compliance with FCRA and state laws. You will collaborate with teams in a fast-paced environment, maintaining meticulous data handling and responsive communication.

The role supports clients through secure, accurate reporting and ongoing training in screening processes, with a Monday–Friday schedule and Mountain Time alignment.

Qualifications

• Strong attention to detail in a fast-paced environment.
• Excellent verbal and written communication skills.
• Knowledge of Fair Credit Reporting Act (FCRA) regulations and consumer rights.
• Ability to follow established rules and guidelines and de‑escalate conversations.
• Willingness to learn, adapt and collaborate with team members.

Responsibilities

• Review and analyze criminal records to assess applicant eligibility and mitigate risks for clients.
• Develop expert knowledge of screening software and maintain compliance with FCRA regulations.
• Manage and respond to inquiries from clients and consumers via phone and email.
• Provide guidance to clients and consumers on the next steps in the screening process.
• Deliver accurate and timely updates on open tasks to relevant stakeholders.
• Assist peers and co‑workers with workload management and problem resolution.
• Participate in ongoing training sessions and team meetings.

Skills

Attention to detail

Communication skills

FCRA knowledge

Dispute resolution

Fast-paced work

Education

Bachelor's degree preferred

Tools

Screening software

Job description

Entrata is hiring a Background Verification Analyst to review criminal records, explain screening results to clients, and ensure compliance with FCRA and state laws. You will collaborate with teams in a fast-paced environment, maintaining meticulous data handling and responsive communication.

The role supports clients through secure, accurate reporting and ongoing training in screening processes, with a Monday–Friday schedule and Mountain Time alignment.