Backfill Network & Data Center Support Engineer

TECEZE; Madison (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

A technology solutions provider located in Madison, WI is looking for a Backfill Support Engineer with 3-5 years of experience. Responsibilities include troubleshooting network issues, managing switch configurations, and working with monitoring tools. Ideal candidates should have a basic understanding of network devices, VOIP systems, and ITSM tools. This position requires proactive maintenance and support of the data center infrastructure.

Qualifications

• 3-5 years of experience in Networking and Data Center support.
• Basic knowledge of networking and operating systems.
• Understanding of hardware like servers and storage devices.

Responsibilities

• Troubleshoot network issues and replace hardware as required.
• Conduct visual checks of IDF rooms for status monitoring.
• Assist admins during technical troubleshooting of network.

Skills

Basic Knowledge of Network Devices (CISCO, Riverbed)

Basic troubleshooting of Avaya VOIP phones

Understanding of VLAN assignments

Experience with monitoring tools (Solarwinds)

Basic understanding of ITSM tools (ServiceNow)

Tools

EMC Avamar

Data Domain

Windows 2003 servers

Job description

A technology solutions provider located in Madison, WI is looking for a Backfill Support Engineer with 3-5 years of experience. Responsibilities include troubleshooting network issues, managing switch configurations, and working with monitoring tools. Ideal candidates should have a basic understanding of network devices, VOIP systems, and ITSM tools. This position requires proactive maintenance and support of the data center infrastructure.