Backfill Network & Data Center Support Engineer

TECEZE; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

A reputable technology services company based in Phoenix, Arizona is seeking a Backfill Support Engineer to assist in network device troubleshooting and maintenance. The ideal candidate will have 3-5 years of experience and a solid understanding of network devices, monitoring tools, and IT services management. This role offers a dynamic work environment with opportunities to collaborate with internal and external teams to resolve technical issues promptly.

Qualifications

• Minimum 3-5 years experience in networking and data center operations.
• Basic knowledge of ITSM tools and backup technologies.
• Ability to troubleshoot issues effectively.

Responsibilities

• Troubleshoot and replace network switch chassis blades as required.
• Assist network and data center admins during troubleshooting.
• Conduct visual checks of IDF rooms for cooling and power status.

Skills

Basic Knowledge of Network Devices

Basic troubleshooting of Avaya VOIP phones

Good understanding of VLANs

Basic knowledge of Monitoring tools

Tools

ServiceNow

Solarwinds

EMC Avamar

Job description

A reputable technology services company based in Phoenix, Arizona is seeking a Backfill Support Engineer to assist in network device troubleshooting and maintenance. The ideal candidate will have 3-5 years of experience and a solid understanding of network devices, monitoring tools, and IT services management. This role offers a dynamic work environment with opportunities to collaborate with internal and external teams to resolve technical issues promptly.