Back Office & Receptionist — Data Entry & Admin Support

Association of the United States Army; Boone (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision Offerings

401k

Wellness incentives

In-house gym, Zen room and exercise

Job summary

Jackson Sumner & Associates (JSA) in Boone, North Carolina, is hiring a Back Office Specialist & Receptionist to support daily operations.

You will enter data into the agency management system, handle mail, and back up phone reception, delivering professional customer service to agents and companies.

Strong communication, basic computer skills, and ability to work in a team are required; a high school diploma is expected. Benefits include medical, 401k, and wellness programs.

Qualifications

• High school diploma or equivalent.
• Must possess strong verbal and written communication skills.
• Must possess basic computer knowledge and skills.
• Must possess the ability to work within a team environment and coordinate processes.
• Ability to maintain strict confidentiality.
• Must be able to prioritize and manage multiple tasks with various deadlines.

Responsibilities

• Process mail in and out of the office, including trips to the company PO box daily.
• Log applications into agency management operating system
• Assist with phone coverage when needed
• Maintain a professional relationship with internal staff, retail agents, and companies via written and phone communication and maintain excellent customer service to agents and customers
• Participate in weekly staff meetings
• Other duties as assigned

Skills

Strong communication

Written communication

Verbal communication

Basic computer skills

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

Agency management system

Job description

Jackson Sumner & Associates (JSA) in Boone, North Carolina, is hiring a Back Office Specialist & Receptionist to support daily operations.

You will enter data into the agency management system, handle mail, and back up phone reception, delivering professional customer service to agents and companies.

Strong communication, basic computer skills, and ability to work in a team are required; a high school diploma is expected. Benefits include medical, 401k, and wellness programs.