Back Of House Supervisor

Chick-fil-A; Orlando (FL); On-site; USD 55,000 - 68,000; Full time

Job summary

Chick-fil-A in Orlando seeks a Restaurant Supervisor to lead daily operations with a strong emphasis on teamwork, excellence, and hospitality. You will guide Front of House and Back of House, foster a culture of support, and drive development of team members from the ground up.

The role requires a leader who can learn quickly, communicate effectively, and uphold Chick-fil-A standards across all aspects of service and operations.

Qualifications

• Minimum age 21+ as required by the posting.
• Previous management experience is a must.
• Experience in operations or related fields is preferred.
• Strong communication and leadership abilities are essential.
• Track record of developing leaders and teams.

Responsibilities

• Manage and improve operational practices.
• Allocate resources and materials to meet deadlines.
• Provide daily operations oversight for Front of House and Back of House.
• Formalize policies and procedures according to HR regulations.
• Recruit new team members.
• Implement creative systems.

Skills

Communication skills

Leadership

Team management

Problem solving

People development

Job description

The Supervisor has the responsibility for directing the daily operations of a quick service restaurant, ensuring compliance with company standards in all areas of operations, including production, preparation, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting, financial accountability, ensuring the highest quality products and services are delivered to our customers and other duties as required. The person applying for this position must have excellent communication skills. Previous management experience is a must. You must be a minimum age of 21+ years old for this job.

We are seeking a Restaurant Supervisor to become an integral part of the Chick-fil-A team! You will coordinate and oversee the organization's daily operations with a focus on teamwork, excellence, and hospitality. This position requires a leader who is willing to learn from the ground up and create a culture of support, hard work, and development.

Responsibilities

• Manage and improve operational practices
• Allocate resources and materials to meet project deadlines
• Provide daily operations oversight for Front of House and Back of House teams
• Formalize policies and procedures in accordance to HR regulations
• Recruit new Team Members
• Creative systems implementation

Qualifications

• Previous experience in operations or other related fields
• Strong management skills
• Strong problem solving and critical thinking skills
• Strong leadership qualities
• Track record of developing leaders

Job Type

Full-time

Compensation Package: $61,450 per year

It's a Great Place to Work

At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant.

Requirements

• Previous experience in operations or other related fields
• Strong management skills
• Strong problem solving and critical thinking skills
• Strong leadership qualities
• Track record of developing leaders

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.