Back of House Manager

Workstream; Tampa (FL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Flexible scheduling

Meal credits up to $20/day

401k eligibility

Medical, dental & vision coverage

Scholarship opportunities

Leadership development and advancement

Job summary

Chick-fil-A Gandy in Tampa, FL is seeking a Back of Kitchen Coordinator to lead high-volume kitchen operations with a focus on safety, quality, and development. This leadership development role demands hands-on coaching, process improvement, and close collaboration with Directors and front-of-house leaders.

You will supervise back-of-house staff, train new hires, and help manage opening/closing shifts while upholding Chick-fil-A’s CORE 4 principles and commitment to excellence.

Qualifications

• 1–2+ years of kitchen or food service experience (leadership preferred).
• Experience in high-volume environments.
• Strong understanding of food safety and preparation standards.
• Ability to lead under pressure and solve problems quickly.
• High attention to detail.
• Strong communication skills.
• Reliable transportation.
• Commitment to Chick-fil-A’s CORE 4 (Smile, Eye Contact, Speak Enthusiastically, “My Pleasure”).

Responsibilities

• Lead food preparation and cooking to Chick-fil-A quality standards.
• Oversee inventory freshness in prep areas and cold storage.
• Maintain cooking times and product consistency.
• Ensure kitchen is stocked and ready for peak hours.
• Manage opening and handoff processes for AM/PM transitions.
• Enforce food safety, labeling, rotation, and temperature compliance.
• Oversee equipment cleanliness and maintenance.
• Model urgency, accountability, and teamwork.
• Train new hires and coaching back-of-house staff.
• Support catering, curbside, and 3rd-party execution during high volume.

Skills

Leadership experience

Food safety knowledge

High-volume operations

Communication skills

Problem-solving under pressure

Job description

BACK OF KITCHEN COORDINATOR

Chick-fil-A Gandy | Full-Time Leadership Role

Are you a kitchen leader who thrives in high-volume environments and holds yourself to a higher standard? At Chick-fil-A Gandy, we are building a high-performance team that values urgency, food safety, precision, and leadership development. Our Back of Kitchen Coordinator plays a critical role in maintaining operational excellence and developing future leaders in the kitchen. This is not just a shift lead role. This is a leadership development position with real responsibility and growth opportunity.

What You’ll Be Responsible For

Operational Excellence

• Lead food preparation and cooking to Chick-fil-A quality standards
• Oversee raw chicken prep, freezer and refrigerator inventory freshness
• Maintain cooking times and product consistency
• Ensure the kitchen is fully stocked and set up for peak hours
• Manage opening and handoff processes for AM/PM transitions

Food Safety & Sanitation

• Enforce food safety, labeling, rotation, and temperature compliance
• Oversee equipment cleanliness and maintenance (fryers, grills, breading area)
• Ensure proper filter lock-outs, boil-outs, FIFO & LEAN procedures
• Maintain OSHA and health department standards

Kitchen Leadership

• Supervise and coach back-of-house team members
• Train new hires in preparation techniques and safety protocols
• Set the tone for urgency, accountability, and teamwork
• Troubleshoot operational bottlenecks in real time
• Support catering, curbside, and 3rd-party execution during high volume

Shift Leadership

• Act as key holder and lead closing procedures
• Communicate effectively with Directors and front-of-house leadership

Who We’re Looking For

• 1–2+ years of kitchen or food service experience (leadership preferred)
• Experience in high-volume environments
• Strong understanding of food safety and preparation standards
• Ability to lead under pressure and solve problems quickly
• High attention to detail
• Strong communication skills
• Reliable transportation
• Commitment to Chick-fil-A’s CORE 4 (Smile, Eye Contact, Speak Enthusiastically, “My Pleasure”)

Why Join Chick-fil-A Gandy?

We are serious about development and culture. This role is designed for individuals who want to grow into higher leadership positions.

Benefits Include:

• Flexible scheduling (Closed Sundays)
• Competitive pay
• 401k eligibility
• Medical, dental & vision coverage
• Scholarship opportunities
• Up to $20/day in meal credits
• Leadership development and advancement opportunities

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.