Back-of-House Director: Lead Kitchen Excellence & Team Growth

Chick-fil-A Restaurants; Riverview (FL); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Complimentary meals

Monthly cell phone contribution

Annual uniform allotment

Employee referral program

Flexible scheduling

Leadership development

Job summary

Chick-fil-A Balm Road is seeking a Back of House Director to lead kitchen operations, safety, and team development, ensuring top-quality food and guest experience.

You will drive food safety compliance, cost control, and operational excellence while mentoring a high-performing BOH team in a fast-paced environment.

This role offers a competitive hourly compensation, benefits, and scheduling that includes evenings and weekends, with opportunities for leadership growth.

Qualifications

• 3+ years of leadership experience in Back of House, ideally with Chick-fil-A.
• Ability to communicate effectively in English, both verbally and in writing.
• Deep understanding of food safety standards, kitchen procedures, and inventory management.
• Strong communication, organization, and problem-solving skills.
• Demonstrated ability to lead and motivate a team in a high-paced environment.

Responsibilities

• Lead, coach, and motivate the Back of House team to achieve excellence in performance and teamwork.
• Model Chick-fil-A Balm Road’s Empower, Develop and Serve leadership philosophy daily.
• Cultivate a positive, disciplined, and unified kitchen culture where every team member feels valued and equipped.
• Communicate expectations clearly and consistently, providing constructive feedback.
• Foster an environment of accountability, growth, and mutual respect.
• Oversee daily kitchen operations including food preparation, cooking, quality control, and presentation.
• Ensure compliance with Chick-fil-A standards for food safety, cleanliness, and operational procedures.
• Monitor inventory, food cost, and waste to drive profitability and stewardship.
• Maintain a clean, organized, and efficient workspace that supports team productivity.
• Execute opening, mid, and closing procedures with precision and consistency.
• Partner with the Director of Operations to ensure smooth coordination between FOH and BOH teams.
• Analyze kitchen performance and implement improvements in efficiency and quality.
• Recruit alongside Talent/Training Director, train, and onboard new BOH team members in partnership with leadership.
• Provide ongoing coaching and performance feedback to develop team members’ skills and confidence.
• Identify and invest in potential leaders, preparing them for future advancement.
• Conduct training on safety, food handling, and Chick-fil-A’s operational best practices.

Skills

Leadership

Team motivation

English communication

Food safety

Inventory management

Problem-solving

Waste reduction

Cost management

Job description

Chick-fil-A Balm Road is seeking a Back of House Director to lead kitchen operations, safety, and team development, ensuring top-quality food and guest experience.

You will drive food safety compliance, cost control, and operational excellence while mentoring a high-performing BOH team in a fast-paced environment.

This role offers a competitive hourly compensation, benefits, and scheduling that includes evenings and weekends, with opportunities for leadership growth.