B2B Sales & Customer Service Specialist

RSR Group; Milwaukee (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

RSR Group in the Midwest seeks a Service Professional to generate sales and gross profit by prospecting new customers, analyzing needs, and meeting those needs profitably.

This role handles inbound and outbound calls, verifies stock, processes orders, and develops strong customer relationships. Travel to promotions or trade shows may be required, and occasional remote work may be available.

Qualifications

• Strong sales, negotiation and customer service skills.
• Able to communicate effectively with customers and coworkers, both verbally and in writing.
• Regularly handle multiple tasks and follow up diligently.

Responsibilities

• Handle inbound calls and make outbound sales calls to meet standards.
• Verify stock and process orders for shipment.
• Prospect new customers and expand existing client base.
• Identify customer needs and offer suitable products.
• Build strong relationships through superior service.
• Achieve personal sales goals set by Sales Management.
• Provide feedback on activities, trends and product requests.

Skills

Sales skills

Negotiation

Customer service

Communication

Multitasking

Tools

CRM software

Job description

RSR Group in the Midwest seeks a Service Professional to generate sales and gross profit by prospecting new customers, analyzing needs, and meeting those needs profitably.

This role handles inbound and outbound calls, verifies stock, processes orders, and develops strong customer relationships. Travel to promotions or trade shows may be required, and occasional remote work may be available.