B2B Outbound Sales Team Lead – Flexible Schedule

Spectrum Business; Simpsonville (SC); On-site; USD 65,000 - 90,000; Full time

Job summary

Spectrum is seeking a Supervisor, Outbound Business Telesales to lead a high‑performing team in a fast‑paced call center environment. You will guide, coach and motivate Telesales Representatives to achieve ambitious sales targets, while shaping performance improvements and operational success across campaigns.

You will influence recruitment, training and rollout of new products, collaborating with other departments to optimize results and customer acquisition.

Qualifications

• Bachelor's degree in marketing, business, or related field or equivalent experience.
• 2+ years of sales experience in an MSO or telecommunications.
• 2+ years of management experience.
• Experience in a business‑to‑business environment with customer interaction.
• Proficiency in CRM software and call center technology.

Responsibilities

• Lead and develop a team of Outbound Telesales Representatives to hit sales targets.
• Develop outbound lead strategies to maximize contact rates and acquisitions.
• Coach and motivate staff; set goals and drive quotas.
• Monitor operations, attendance, escalations and performance issues.
• Collaborate with other departments to implement process improvements.
• Support recruitment and training for telesales workforce.
• Oversee rollout of new products and campaigns.

Skills

Sales leadership

Team motivation

CRM software

Call center operations

Multitasking

English proficiency

Education

Bachelor's degree or equivalent

Tools

ICOMS

CSG

ATLAS

Salesforce

Job description

Spectrum is seeking a Supervisor, Outbound Business Telesales to lead a high‑performing team in a fast‑paced call center environment. You will guide, coach and motivate Telesales Representatives to achieve ambitious sales targets, while shaping performance improvements and operational success across campaigns.

You will influence recruitment, training and rollout of new products, collaborating with other departments to optimize results and customer acquisition.