B2B Operations & Process Analyst

Intelliswift - An LTTS Company; Plano (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Intelliswift - An LTTS Company is seeking a B2B CARE Business Operation Analyst to support department operations, planning, and cross-department collaboration in an in-office role. The position requires 5+ years of administrative and project management experience and a BA/BS in Business or Finance.

The role emphasizes project support, dashboards for stakeholders, and improving B2B service processes while coordinating with senior leadership and global HQ.

Qualifications

• 5+ years of related administrative and project management experience.
• BA/BS in Business, Finance, or a related field is required.
• Proven experience with Microsoft Office Suite.
• Ability to plan and execute large projects and events.

Responsibilities

• B2B CARE Department Operations Support and business planning support.
• Project support including status tracking, documentation, and detail updates.
• Cross-departmental collaboration to provide B2B customer satisfaction.
• Develop B2B dashboards for internal and external stakeholders.
• Reporting preparation (Support role) for Senior leadership and Global HQ office.
• Developing and improving B2B service process with B2B customers' expectations.
• Strategic thinking and collaborative preparation for team's targets.

Skills

Business Analysis

Business Management

Process Improvement

Project Management

Education

BA/BS in Business or Finance

Tools

Microsoft Office Suite

Job description

Intelliswift - An LTTS Company is seeking a B2B CARE Business Operation Analyst to support department operations, planning, and cross-department collaboration in an in-office role. The position requires 5+ years of administrative and project management experience and a BA/BS in Business or Finance.

The role emphasizes project support, dashboards for stakeholders, and improving B2B service processes while coordinating with senior leadership and global HQ.