B2B Operations Analyst

WCL Group; Plano (TX); On-site; USD 59,000 - 80,000; Full time

Job summary

WCL Group is seeking a B2B Operations Analyst in Plano, TX to maintain vendor relationships and act as a business analyst for non-IT projects. The role includes managing project goals, deadlines, metrics and budgets under a 12-month term with strong extension potential.

The ideal candidate has 5+ years of admin and project management experience, a BA/BS in a related field, and proficiency in Microsoft Office. On-site work schedule is Monday–Friday, 40 hours per week.

Qualifications

• 5+ years of related administrative and project management experience.
• BA/BS in Business, Finance, or a related field is required.
• Must have experience with Microsoft Standard Office Suite.
• Must have demonstrated project and program management skills.
• Proven experience successfully planning and executing large projects and/or events.
• Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels.
• Verbal and written communication skills, attention to detail, customer service and interpersonal skills.
• Ability to work independently and manage one’s time.
• Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
• Ability to apply accounting and mathematical principles to work as needed.
• Ability to analyze business trends and project future revenues and expenses.

Responsibilities

• B2B CARE Department Operations Support and business planning support.
• Project support including status tracking, documentation, and detail updates.
• Cross-departmental collaboration to provide B2B customer satisfaction.
• Develop B2B dashboards for internal and external stakeholders.
• Reporting preparation for Senior leaderships and Global HQ office.
• Developing and improving B2B service process along with B2B customers’ expectation.
• Strategical thinking and collaborative preparation for team’s targets.
• Day-to-day operational supports.
• Establish and maintain communication services across business units or from the project team to the organization.
• Maintain the storage and retrieval of all project communications data and business metrics.
• Review contracts, cost proposals and contract supplements.
• Set up project and work breakdown structures.
• Establish and document business processes.
• Track project budgets and expenditures, monitor transaction controls and costs against budgets.
• Predict potential budget overruns and offer solutions.

Skills

Project management

Communication skills

Vendor relations

Data reporting

Time management

Education

BA/BS in Business or related field

Tools

Microsoft Office Suite

Job description

CLIENT HIGHLIGHT

The client you will be working for is a Top 20 Fortune Global 500 Consumer Electronics and Technology Company. This opportunity will give you experience in the technology sector in the United States with a company that is a globally recognized leader in smartphones, televisions, home appliances, and semiconductor innovation — and one of the most well-known brands in the world.

LOCATION

Plano, TX 75023

COMPENSATION

$50.50 per hour

SCHEDULE

On-site

Monday-Friday (40 hrs per week)

CONTRACT TERM

12-month contract with high likelihood of extension/conversion to full-time employee

POSITION OVERVIEW – B2B Operations Analyst

The main function of a B2B Operations Analyst is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics and budget. The B2B Operations Analyst usually reports to a project manager or director.

RESPONSIBILITIES

• B2B CARE Department Operations Support and business planning support.
• Project support including status tracking, documentation, and detail updates.
• Cross-departmental collaboration to provide B2B customer satisfaction.
• Develop B2B dashboards for internal and external stakeholders.
• Reporting preparation (Supporting role) for Senior leaderships and Global HQ office.
• Developing and improving B2B service process along with B2B customers’ expectation.
• Strategical thinking and collaborative preparation for team’s targets.
• Day-to-day operational supports.
• Establish and maintain communication services across business units or from the project team to the organization.
• Maintain the storage and retrieval of all project communications data and business metrics.
• Review contracts, cost proposals and contract supplements.
• Set up project and work breakdown structures.
• Establish and document business processes.
• Track project budgets and expenditures, monitor transaction controls and costs against budgets.
• Predict potential budget overruns and offer solutions.

REQUIRED SKILLS

• 5+ years of related administrative and project management experience.
• BA/BS in Business, Finance, or a related field is required.
• Must have experience with Microsoft Standard Office Suite.
• Must have demonstrated project and program management skills.
• Proven experience successfully planning and executing large projects and/or events.
• Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels.
• Verbal and written communication skills, attention to detail, customer service and interpersonal skills.
• Ability to work independently and manage one’s time.
• Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
• Ability to apply accounting and mathematical principles to work as needed.
• Ability to analyze business trends and project future revenues and expenses.