B2B Operations Director: Onboarding & Partnerships

crypto; Chicago (IL); On-site; USD 110,000 - 170,000; Full time

Job summary

Crypto.com/OG Broker is seeking a Business Operations Manager or Director to own and scale B2B client onboarding, contract listing, and partnership operations. This role intersects commercial, legal, compliance, product, and technology to move signed agreements to launch.

You will lead institutional onboarding, streamline workflows, and serve as a trusted partner to enterprise clients. The ideal candidate thrives in ambiguity, uses sound judgment, and drives measurable process improvements in a

Responsibilities

• Own institutional onboarding and client setup processes.
• Streamline contract listings and partner operations for efficiency.
• Coordinate across commercial, legal, compliance, product and tech teams.
• Develop scalable workflows and automation to support growth.

Job description

Crypto.com/OG Broker is seeking a Business Operations Manager or Director to own and scale B2B client onboarding, contract listing, and partnership operations. This role intersects commercial, legal, compliance, product, and technology to move signed agreements to launch.

You will lead institutional onboarding, streamline workflows, and serve as a trusted partner to enterprise clients. The ideal candidate thrives in ambiguity, uses sound judgment, and drives measurable process improvements in a