B2B Operations Director: Client Onboarding & Partnerships

crypto; Chicago (IL); On-site; USD 110,000 - 180,000; Full time

Job summary

Crypto.com/OG.com in Chicago is seeking a Business Operations Manager or Director (based on experience) to own and scale OG.com's B2B onboarding, contract listing, and partnership operations. This high-impact role sits at the intersection of commercial, legal, compliance, product, and technology, ensuring institutional clients move efficiently from signed agreement to successful launch.

You’ll lead institutional client onboarding, strengthen workflows, and serve as a trusted strategic partner to

Qualifications

• Onboarding institutional clients and managing cross-functional workflows.
• Streamline contract listing and partnership operations with compliance in mind.
• Ability to navigate a regulated B2B environment and drive process improvements.

Responsibilities

• Lead onboarding for institutional clients from contract to launch.
• Automate operational workflows and reporting.
• Partner with legal, product, and tech to scale OG.com's operations.

Job description

Crypto.com/OG.com in Chicago is seeking a Business Operations Manager or Director (based on experience) to own and scale OG.com's B2B onboarding, contract listing, and partnership operations. This high-impact role sits at the intersection of commercial, legal, compliance, product, and technology, ensuring institutional clients move efficiently from signed agreement to successful launch.

You’ll lead institutional client onboarding, strengthen workflows, and serve as a trusted strategic partner to