B2B Inbound Telesales Pro - Voice & Data Solutions

Spectrum Business; City of Syracuse (NY); On-site; USD 37,000 - 110,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Incentives

Job summary

Spectrum is seeking a dynamic sales professional to engage business customers in the United States, responding to inbound and outbound leads and matching them with Voice, Data and Video solutions. You’ll drive revenue through consultative selling, build relationships, and ensure accurate record-keeping in Spectrum databases.

Base pay starts at $18/hour with incentives that can push annual earnings beyond $110,000 for top performers.

Qualifications

• High school diploma or equivalent.
• 2+ years sales or customer-facing experience.
• Strong communication and interpersonal skills.
• Ability to identify customer needs and upsell solutions.

Responsibilities

• Respond efficiently to inbound sales calls and assist customers.
• Present tailored sales proposals and promote additional products and services to maximize revenue.
• Maintain accurate sales and customer records in Spectrum databases.
• Work with support teams to complete sales and resolve customer issues.
• Assess service availability and coordinate construction estimates when required.
• Educate customers on product features, billing and usage.
• Achieve monthly sales goals through consultative selling.

Skills

Communication

Customer service

Interpersonal skills

Rapport building

Needs assessment

Upselling

Multitasking

Tech product knowledge

Computer literacy

Education

High school diploma or equivalent

Associate’s degree or higher in Business Administration, Sales, Marketing, Communications or related field

Job description

Spectrum is seeking a dynamic sales professional to engage business customers in the United States, responding to inbound and outbound leads and matching them with Voice, Data and Video solutions. You’ll drive revenue through consultative selling, build relationships, and ensure accurate record-keeping in Spectrum databases.

Base pay starts at $18/hour with incentives that can push annual earnings beyond $110,000 for top performers.