B2B Home Care Growth & Partnerships Lead

Personal Touch Home Care; Newport (KY); On-site; USD 65,000 - 69,000; Full time

Job summary

Personal-Touch Home Care is seeking a Home Care Consultant, Sales & Marketing, to drive business-to-business solutions through sales, implementation, account management and home health care services. This role supports organizational strategies and collaborates with referral sources to generate opportunities for Personal-Touch Home Care.

You will work under the Senior VP of Business Development, define referral partnerships, develop annual account plans, and present new programs to facilities

Qualifications

• Bachelor's Degree in Health Care Administration, Marketing, Nursing or related discipline or equivalent work experience.
• Minimum of 2 years of management, marketing or sales experience, preferably in health care, nursing, social services, or related discipline.
• Ability to negotiate win/win outcomes and demonstrates exceptional customer service skills.
• Strong detail-oriented and follow-up skills, as well as the ability to manage multiple priorities.
• Knowledge of health plans, Medicare, Medicaid, related to overall home health benefits.

Responsibilities

• Builds new and expands current PTHC relationships with business-to-business customers that result in win/win business growth opportunities and effectively cross sell (as appropriate) all Personal-Touch .
• Provides day-to-day home health care consulting services support through continual contact with facility staff and/or physician/physician office staff.
• Identifies opportunities and participates in strategy development of new and/or enhanced business development opportunities designed to meet/exceed sales targets and support customers needs.
• Defines referral sources and identifies key opportunities to partner with new and existing customers that meet mutual goals
• Develops annual account plans; re-assess account plans throughout the year to monitor progress against goal and the execution of account strategies. Updates account profiles, plans as needed.
• Prepares and delivers presentations for new and enhanced programs and services to facility staff; physician offices and staff; and oversees implementation activities linked to such programs and services.
• Partner with facility staff and/or physicians or physicians office staff to address and problem resolve issues.
• Communicates with Operational Staff as necessary related to capacity constraints, complaint resolution, ability to accept cases, clinical initiatives, teamwork building, customer inquiries as required to hit organizational goals.
• Complete and submit weekly log of activities used to reach target.
• Participates in special projects and performs other duties as assigned.

Skills

Negotiation

Customer service

Detail-oriented

Multi-tasking

Communication

Education

Bachelor's Degree in Health Care Administration, Marketing, Nursing or related discipline

Job description

Personal-Touch Home Care is seeking a Home Care Consultant, Sales & Marketing, to drive business-to-business solutions through sales, implementation, account management and home health care services. This role supports organizational strategies and collaborates with referral sources to generate opportunities for Personal-Touch Home Care.

You will work under the Senior VP of Business Development, define referral partnerships, develop annual account plans, and present new programs to facilities