B2B Dealer Experience Specialist

Revelyst; Irvine (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical and dental

Vision

401K

PTO

Paid holidays

Gear discounts

Opportunity to contribute to outdoor/m

Job summary

Revelyst in Irvine, CA is seeking a B2B Dealer Experience Associate to provide personalized support to specialty and locally owned dealer accounts, focusing on smaller volume orders and accurate inventory records.

You will manage orders, communicate proactively with dealers, assist with onboarding and troubleshooting for B2B/EDI, and collaborate with internal teams to keep operations smooth and on schedule.

Qualifications

• High school diploma or GED required; Associate degree preferred.
• 2+ years of experience in customer service or dealer support.
• Strong communication and relationship-building skills.
• Attention to detail and ability to manage multiple tasks.
• Proficiency in Microsoft Office Suite and SAP.
• Experience with Oracle, SAP, Salesforce systems is a plus.

Responsibilities

• Manage sales orders for specialty and locally owned dealer accounts.
• Provide personalized service and support tailored to dealer needs.
• Process manual orders including stocking, preseason, closeout, credits, and RA’s.
• Maintain accurate inventory records and assist with inquiries.
• Proactively communicate with dealers regarding order status and changes.
• Support B2B/EDI onboarding and troubleshooting for dealer accounts.
• Assist with reporting and documentation for dealer performance and order history.
• Collaborate with internal teams to resolve issues and ensure smooth operations.

Skills

Communication

Relationship building

Attention to detail

Multitasking

Education

High school diploma or GED

Associate degree preferred

Tools

SAP

Microsoft Office

Oracle

Salesforce

Job description

Revelyst in Irvine, CA is seeking a B2B Dealer Experience Associate to provide personalized support to specialty and locally owned dealer accounts, focusing on smaller volume orders and accurate inventory records.

You will manage orders, communicate proactively with dealers, assist with onboarding and troubleshooting for B2B/EDI, and collaborate with internal teams to keep operations smooth and on schedule.