B2B Dealer Experience Associate

Revelyst; Irvine (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical and dental

Vision

401K

PTO

Paid holidays

Gear discounts

Opportunity to contribute to outdoor/m

Job summary

Revelyst in Irvine, CA is seeking a B2B Dealer Experience Associate to provide personalized support to specialty and locally owned dealer accounts, focusing on smaller volume orders and accurate inventory records.

You will manage orders, communicate proactively with dealers, assist with onboarding and troubleshooting for B2B/EDI, and collaborate with internal teams to keep operations smooth and on schedule.

Qualifications

• High school diploma or GED required; Associate degree preferred.
• 2+ years of experience in customer service or dealer support.
• Strong communication and relationship-building skills.
• Attention to detail and ability to manage multiple tasks.
• Proficiency in Microsoft Office Suite and SAP.
• Experience with Oracle, SAP, Salesforce systems is a plus.

Responsibilities

• Manage sales orders for specialty and locally owned dealer accounts.
• Provide personalized service and support tailored to dealer needs.
• Process manual orders including stocking, preseason, closeout, credits, and RA’s.
• Maintain accurate inventory records and assist with inquiries.
• Proactively communicate with dealers regarding order status and changes.
• Support B2B/EDI onboarding and troubleshooting for dealer accounts.
• Assist with reporting and documentation for dealer performance and order history.
• Collaborate with internal teams to resolve issues and ensure smooth operations.

Skills

Communication

Relationship building

Attention to detail

Multitasking

Education

High school diploma or GED

Associate degree preferred

Tools

SAP

Microsoft Office

Oracle

Salesforce

Job description

Job Description JOB OVERVIEW The B2B Dealer Experience Associate provides personalized support to specialty and locally owned dealer accounts. This role focuses on managing smaller volume sales orders, maintaining accurate inventory records, and building strong relationships with independent retailers and the Sales team. The Dealer Experience Specialist ensures timely order processing, clear communication, and a high level of service tailored to the unique needs of each dealer. This position reports to the Manager, B2BDealer Experience and is based out of our Irvine office.

As the B2B Dealer Experience Associate, you will have an opportunity to:

• Manage sales orders for specialty and locally owned dealer accounts.
• Provide personalized service and support tailored to individual dealer needs.
• Process manual orders including stocking, preseason, closeout, credits, and RA’s.
• Maintain accurate inventory records and assist with inventory-related inquiries.
• Communicate proactively with dealers regarding order status, availability, and changes.
• Support B2B/EDI onboarding and troubleshooting for dealer accounts.
• Assist with reporting and documentation for dealer performance and order history.
• Collaborate with internal teams to resolve issues and ensure smooth operations.

You have:

• High school diploma or equivalent required; Associate degree preferred.
• 2+ years of experience in customer service or dealer support.
• Strong communication and relationship-building skills.
• Attention to detail and ability to manage multiple tasks.
• Proficiency in Microsoft Office Suite and SAP.
• Experience with Oracle, SAP, Salesforce systems is a plus.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

ADDITIONAL INFORMATION (Needed for Compensation Review)

Minimum Education Required High School or GED Masters Associates PhD Bachelors None Commensurate experience may substitute for Education requirement (Applies only up to a Bachelors) Required field of study Click or tap here to enter text. Years of Experience Choose an item. Other: Pay Range: Hourly Rate: $21.20 - $24.00

The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer.

We offer a highly competitive salary, comprehensive benefits including:

• medical and dental
• vision
• disability and life insurance
• 401K
• PTO
• paid holidays
• gear discounts
• the ability to add value to an exciting mission!

Our Postings are not intended for distribution to or use in any jurisdiction, country or territory where such distribution or use would violate local law or would subject us to any regulations in another jurisdiction, country or territory. We reserve the right to limit our Postings in any jurisdiction, country or territory.

Equal Opportunity Employer Protected Veteran/Disabled

Revelyst is a collective of makers that design and manufacture performance gear and precision technologies. Our category-defining brands leverage meticulous craftsmanship and cross-collaboration to pursue new innovations that redefine what is humanly possible in the outdoors. Portfolio brands include Foresight Sports, Bushnell Golf, Fox, Bell, Giro, CamelBak, Bushnell, Simms Fishing and more. Revelyst is an equal opportunity employer. All applicants are considered for employment without regard to race, color, sex (including pregnancy and related conditions, sexual orientation, or transgender status), national origin, religion, age (40 and older), equal pay, disability or genetic information (including family medical history or genetic tests or services), and retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding, and any other characteristics protected by law.

The EEO Law poster is available here: https://www.eeoc.gov/poster.

If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [e-mail]. Please note that this email address is for accommodation purposes only. Revelyst will not respond to inquiries for other purposes.