B2B Collections Specialist with Commission & Benefits

ALTUS Commercial Receivables; Metairie (LA); On-site; USD 26,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k) with company match

Paid time off 18 days per year

Paid holidays 7 standard + 2 floating

Job summary

Altus Commercial Receivables seeks a Business Collector Specialist for its Metairie, LA office. The role focuses on calling debtors, negotiating payments, and resolving disputes with clients and peers. Adherence to compliance is essential.

Requirements include experience in collections or customer service, proficiency with MS Office (Excel preferred), and strong communication and organizational skills. On-site work with a comprehensive benefits package is offered.

Qualifications

• Strong communication and interpersonal abilities.
• Ability to de-escalate disputes effectively.
• Good organizational skills and reliability.
• Proficiency with MS Office; Excel a plus.
• Experience in collections, telemarketing, or customer service preferred.

Responsibilities

• Contact debtors by phone, mail, or email to collect or arrange payment.
• Negotiate payment in full or set up payment arrangements.
• Review documents and disputes to resolve accounts.
• Collaborate with clients, sales, and peers on delinquent accounts.
• Meet or exceed monthly call, activity, and fee quotas.
• Maintain professionalism and integrity in all interactions.
• Escalate unresolved cases per compliance guidelines.
• Work with Client Support to resolve disputes.

Skills

Communication

Interpersonal skills

Organizational skills

De-escalation

Attention to detail

Time management

Microsoft Office

Excel

Tools

Salesforce

Job description

Altus Commercial Receivables seeks a Business Collector Specialist for its Metairie, LA office. The role focuses on calling debtors, negotiating payments, and resolving disputes with clients and peers. Adherence to compliance is essential.

Requirements include experience in collections or customer service, proficiency with MS Office (Excel preferred), and strong communication and organizational skills. On-site work with a comprehensive benefits package is offered.