B2B Collections Lead – Houston, In-Office

Atlantic Group; Houston (TX); On-site; USD 85,000 - 105,000; Full time

Job summary

Atlantic Group in Houston, TX is seeking a Collections Specialist (B2B) to support commercial accounts receivable, overdue payment recovery, and customer account management. This role focuses on recovering balances, negotiating arrangements, resolving disputes, and maintaining precise collection records.

The ideal candidate has 5+ years in B2B collections, strong negotiation and communication skills, and proficiency with Excel/Outlook.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field is preferred.
• 5+ years of B2B collections or commercial accounts receivable experience is required, including direct responsibility for recovering overdue payments and resolving disputes.
• Strong understanding of commercial collections, accounts receivable processes, payment negotiations, debt recovery procedures, and applicable collection regulations.
• Proficiency in Microsoft Office, particularly Excel and Outlook, with ability to learn accounting software and collections management systems.
• Strong negotiation, communication, and problem-solving skills with a proactive, persistent, and results-driven approach, attention to detail, and the ability to independently manage high-volume collections while maintaining professionalism.

Responsibilities

• Contact commercial customers via phone, email, and written correspondence to recover overdue payments and bring accounts current.
• Negotiate repayment arrangements in coordination with management, resolve disputes, and develop collection strategies for delinquent accounts.
• Review outstanding balances, prioritize collection activities, maintain accurate account records, and document communications and payment commitments.
• Collaborate with finance, operations, and leadership to investigate billing discrepancies, resolve account issues, and facilitate timely payments.
• Ensure collection activities comply with regulations and company policies while coordinating with management on accounts requiring legal review or further action.

Skills

Negotiation

Communication

Problem-solving

Attention to detail

Education

Bachelor's degree

Tools

Excel

Outlook

Job description

Atlantic Group in Houston, TX is seeking a Collections Specialist (B2B) to support commercial accounts receivable, overdue payment recovery, and customer account management. This role focuses on recovering balances, negotiating arrangements, resolving disputes, and maintaining precise collection records.

The ideal candidate has 5+ years in B2B collections, strong negotiation and communication skills, and proficiency with Excel/Outlook.