Bilingual Debt Recovery & Customer Service Pro

Brown & Joseph AR Management | an ARMStrong IS Company; Metairie (LA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

401(k) retirement plan option with company matching

Generous paid time off policy

Health, dental, vision, life, and disability coverage options

Paid holidays immediately upon hire

Job summary

A debt recovery company is seeking a Bilingual Collector/Customer Service Specialist in Metairie, Louisiana. This entry-level role involves communicating with businesses, negotiating resolutions, and maintaining account work standards. Ideal candidates should have strong interpersonal skills and customer service experience. Compensation ranges from $18 to $20 per hour, with a comprehensive benefits package.

Qualifications

• Strong interpersonal, communication, and organizational skills are essential.
• Experience in customer service is required.
• Ability to negotiate settlements and deescalate adverse situations.

Responsibilities

• Communicate with businesses via telephone and written correspondence.
• Negotiate claims’ resolution with insurance carriers and responsible parties.
• Complete activities such as phone calls and internet searches to obtain reliable contact information.

Skills

Customer Service experience

Strong attention to detail

Interpersonal skills

Organizational skills

Critical thinking

Attention to detail

Tools

Microsoft Office

Job description

A debt recovery company is seeking a Bilingual Collector/Customer Service Specialist in Metairie, Louisiana. This entry-level role involves communicating with businesses, negotiating resolutions, and maintaining account work standards. Ideal candidates should have strong interpersonal skills and customer service experience. Compensation ranges from $18 to $20 per hour, with a comprehensive benefits package.