B2B Collections Specialist

Vaco by Highspring; Maitland (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Collections Specialist to join their team in Maitland. This role offers an exciting opportunity to manage accounts receivable, ensuring timely payments while fostering strong relationships with clients. You'll leverage your expertise in B2B collections and billing procedures to navigate customer accounts effectively. With a focus on solutions and customer service, you'll play a pivotal role in enhancing the overall customer experience. Join a dynamic team where your contributions will be valued, and enjoy a competitive hourly rate along with a sign-on bonus.

Benefits

Sign-on Bonus

Flexible Work Hours

Professional Development Opportunities

Qualifications

• 2+ years of B2B collection experience preferred.
• Knowledge of billing and collection procedures.
• Highly customer service oriented.

Responsibilities

• Manage and collect on assigned A/R portfolio across multiple business units.
• Research and reconcile customer accounts.
• Complete routine collection calls to ensure timely payment.

Skills

B2B Collection Experience

Billing and Collection Procedures

Customer Service Orientation

Problem-Solving Skills

Team Collaboration

Deadline Management

Job description

2 days ago Be among the first 25 applicants

This range is provided by Vaco by Highspring. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $24.00/hr

Direct message the job poster from Vaco by Highspring

Collections Professionals: let Vaco advocate for you and you'll have an advantage over your competition! Our recruiters have direct relationships with hiring managers, so they can connect your work experience to the open job. We have immediate openings for Collections Specialists in the Orlando area. Instead of being another faceless resume, let Vaco promote your strengths to the hiring manager while preparing you for their specific interview.

Our recruiters will provide you with great insight about trends in the market-keeping you up to date on compensation expectations, company culture and growth opportunities. If you're an experienced Collections Specialist and you want to partner with the best, apply today!

Job Description:

We have a client in the Maitland area seeking an experienced Collections Specialist to provide financial, administrative, and clerical services.

Responsibilities include:

Manage and collect on an assigned A/R portfolio across multiple business units.

Research and reconcile customer accounts.

Complete routine collection calls to determine payment status of accounts, ensuring timely payment of receivables and resolution of customer issues preventing payment.

Develop and maintain strong working relationships with partners and customers in order to deliver the best total customer experience.

Understand customer infrastructure, processes, and identify appropriate contacts in order to successfully address customer issues impacting payment performance.

Identify at-risk customers to Manager.

Identify root causes of delinquency.

Qualifications:

2+ years of business to business (B2B) collection experience preferred

Knowledge of billing and collection procedures

Solutions oriented with strong initiative

Team player with the ability to share knowledge

Ability to work with deadlines, prioritization and organization of workload

Highly customer service oriented

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing

• Industries

  Staffing and Recruiting

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