Remote Collections Specialist

BCA Financial Services; Orlando (FL); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Remote Collections Specialist to join their team. This role offers the opportunity to work in a fast-paced environment where your exceptional customer service skills will shine. You will assist clients by resolving accounts and establishing payment arrangements while handling a high volume of calls. With a competitive hourly rate and monthly bonus opportunities, this position is perfect for those who want to make a difference in the financial services sector. Join a supportive team that values hard work and performance, and enjoy the flexibility of working from home.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with Company Match

Paid Time Off

Paid Holidays

Qualifications

• Detail-oriented with strong customer service skills.
• Ability to handle high volumes of inbound and outbound calls.

Responsibilities

• Provide exceptional customer service to clients’ patients.
• Assist with account resolution and establish payment arrangements.
• Meet individual metrics while working with various computer programs.

Skills

Customer Service

Problem Solving

Communication

Account Resolution

Education

High School Diploma

Tools

Computer Programs

Job description

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REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented, full-time Collections Specialists. If you thrive in a fast-paced environment, are solution-driven, provide exceptional customer service, and want to be rewarded and recognized for your hard work and performance, apply today!

Compensation & Benefits we offer:

• $17/HR with monthly bonus opportunities
• Monday through Friday schedule
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and paid holidays

The Collections Specialist will:

• Provide exceptional customer service to our clients’ patients while accurately recording their information.
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.
• Work with various computer programs and meet individual metrics.

Work from home requirements:

• Have a quiet and private workspace.
• High-speed internet with the ability to hardwire via Ethernet (at least 20 Mbps download and 10 Mbps upload). Wi-Fi and hotspots are not supported.
• Meet all technical requirements prior to training.
• Reside in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
• Equipment will be provided to ensure success.

BCA Financial Services, Inc. is an Equal Opportunity Employer

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Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Accounting/Auditing and Finance
• Industries: Financial Services, Software Development, and Technology, Information and Internet

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