Collections Specialist

Vaco; Maitland (FL); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated Collections Specialist to manage consumer accounts. In this dynamic role, you'll engage with clients to resolve payment issues and negotiate terms, ensuring timely collections. Your detail-oriented approach and strong communication skills will be vital in maintaining accurate records and meeting performance targets. Join a fast-paced environment where your contributions will make a significant impact on the team's success. If you're ready to take on this rewarding challenge, apply today!

Qualifications

• Previous experience in collections or customer service is preferred.
• Strong communication and negotiation skills are essential.

Responsibilities

• Contact clients regarding overdue accounts via phone, email, or mail.
• Negotiate payment terms and set up payment arrangements.

Skills

Communication Skills

Negotiation Skills

Problem-Solving Abilities

Detail-Oriented

Task Management

Education

Experience in Collections

Customer Service Experience

Job description

Job Posting: Collections Specialist

Location: Orlando,FL | Remote
Pay Rate: $19per hour

We are seeking a motivated and detail-oriented Collections Specialist to join our client'steam in Orlando, FL. You will be responsible for managing collections on outstanding consumer accounts. You will work with customers to resolve payment issues, negotiate payment plans, and ensure timely resolution of delinquent accounts.

Key Responsibilities:

• Contact Clients via phone, email, or mail regarding overdue accounts.
• Negotiate payment terms and set up payment arrangements.
• Maintain accurate records of collection activities.
• Resolve customer inquiries and disputes related to collections.
• Meet performance goals and targets for collections.

Qualifications:

• Previous experience in collections or customer service is preferred.
• Strong communication and negotiation skills.
• Ability to manage and prioritize tasks effectively.
• Detail-oriented with excellent problem-solving abilities.

If you are driven to make an impact and thrive in a fast-paced environment, please apply today!

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail] .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.