B2B Collections Pro — Drive Cash Flow & Resolutions

Beacon Hill Staffing Group, LLC; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid time off and leave programs

Job summary

Beacon Hill Staffing Group, LLC is seeking an experienced Accounts Receivable/Collections professional to manage and prioritize a large customer portfolio, perform proactive collections, and resolve payment discrepancies. The role requires strong communication and organizational skills, with exposure to manufacturing or industrial environments preferred.

The position emphasizes collaborative problem solving with internal teams to facilitate timely payments while maintaining customer

Qualifications

• 3+ years of B2B collections experience.
• Experience handling a high-volume collections workload.
• Strong verbal communication and professional collection calls.
• Ability to handle difficult conversations while maintaining relationships.
• Solid organizational skills and attention to detail.
• Experience in manufacturing, distribution, or industrial environments preferred.

Responsibilities

• Manage and prioritize a portfolio of approximately 300 customer accounts.
• Conduct proactive collection calls and emails on past-due balances.
• Research and resolve payment discrepancies, invoice issues, and customer account questions.
• Partner with internal departments to facilitate payments.
• Prepare and distribute collection correspondence, including escalation letters.
• Document collection activities, payment commitments, and account statuses within the system.
• Monitor aging reports and recommend next steps for delinquent accounts.
• Support efforts to improve cash flow and reduce aged receivables.
• Perform additional accounts receivable duties as assigned.

Skills

B2B collections

Verbal communication

High-volume workload management

Customer relationship management

Organization & attention to detail

Excel basics

Tools

Oracle ERP

Job description

Beacon Hill Staffing Group, LLC is seeking an experienced Accounts Receivable/Collections professional to manage and prioritize a large customer portfolio, perform proactive collections, and resolve payment discrepancies. The role requires strong communication and organizational skills, with exposure to manufacturing or industrial environments preferred.

The position emphasizes collaborative problem solving with internal teams to facilitate timely payments while maintaining customer