B2B Account Manager

Mid-Atlantic Finance Company; Clearwater (FL); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Weekly pay

Medical, Dental, Vision Insurance

401(k) with Company Match

Accrue PTO from date of hire

Advancement Opportunities

Employee Referral Bonus

No Weekends

Job summary

Mid-Atlantic Finance is seeking a B2B Account Manager to join our Dealer Relations Team on-site in Clearwater, FL. You will manage high-volume communications, build relationships with auto dealerships, and ensure accurate data entry in our systems.

Ideally bilingual English/Spanish, though not required, with base pay plus monthly bonuses; total compensation starts at $40k annually and higher. Enjoy weekly pay, benefits, and advancement opportunities.

Qualifications

• Excellent customer service and telephone skills.
• Strong resolution abilities.
• Good keyboarding and data entry skills.
• Proficiency with Microsoft Office.

Responsibilities

• Handle high-volume daily telephonic communications with clients and dealership networks.
• Cultivate and maintain strong relationships with auto dealership partners.
• Maintain system data integrity by entering client information accurately.
• Coordinate multi-channel follow-up to ensure 100% record accuracy.
• Audit and process documentation in line with state and company guidelines.
• Oversee correspondence workflows and tracking of deliveries.
• Resolve escalated customer service issues with cross-department support.
• Support peers and contribute to localized operational workflows.

Skills

Customer service

Telephone skills

Resolution skills

Keyboarding

Microsoft Office

Tools

Microsoft Office

Data entry

Job description

Now Hiring!B2B Account Manager

Bilingual preferred but not required

$500 Signing Bonus

MidAtlantic Finance

Clearwater, FL (Ulmerton Rd)

We are looking for energetic and ambitious individuals to join our Dealer Relations Team onsite at our Clearwater, FL location. The ideal candidate will have strong customer service skills and is proficient in utilizing Microsoft Office to enter data in a fast-paced environment. Primarily work Monday through Friday, day shifts. Earn base pay plus monthly bonuses, total compensation $40k annually and higher! Bilingual (English/Spanish) is desired but not required.

What You'll Get:

• Weekly Pay, Fridays
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Accrue PTO from date of hire
• Advancement Opportunities
• Employee Referral Bonus
• No Weekends!

What You'll Do:

• Managea high volume of daily telephonic communications, handling both inbound and outbound communications withclient and dealership networks.
• Cultivateand maintainstrong, working relationships with autodealership partners.
• Maintain system data integrity via accurate entry of client information into computer database.
• Synchronizemulti-channel follow-up strategies, leveraging a meticulous blend of telephone and mail communication to guarantee 100% record accuracy.
• Auditand processcomplex documentation, ensuring strict adherence to State and MAF legislative guidelines.
• Overseeformal correspondence workflows, confirming successful physical letter deliveries with proactive courtesy tracking calls.
• Resolvecomplex customer service escalation points through targeted problem-solving and rapid multi-department resource mobilization.
• Fostera collaborative team environment by independently seeking skill-building opportunities and actively training peers on localized operational workflows.

What You'll Need:

• Above average customer service and telephone skills
• Strong resolution abilities
• Good keyboarding and computer abilities
• Microsoft Office

Mid-Atlantic Finance conducts pre-employment background, drug screen, and prior employment verification once an offer of employment is extended.

Who We Are:

Founded in 1989, Mid-Atlantic Finance has spent over 30 years becoming the premier non-prime auto finance source in the automotive industry. Contributing to our continued success is the focus on technology, and our nearly 250 team members who provide world class service to our clients, customers and partners nationwide.