Azure Cloud Support Administrator – 24/7 SOC (TS/SCI)

Zachary Piper Solutions; Reston, Northern (VA, KY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Full benefits

On-site in Reston

Job summary

Zachary Piper Solutions seeks a Cloud Support Administrator for our Secure Operations Center (SOC) team. The role provides 24x7x365 operational support for Azure core and Office 365 in a classified environment and is onsite in Reston, VA with TS/SCI clearance.

Responsibilities include monitoring, scripting, outage restoration, and audit-ready documentation while collaborating with feature teams to drive fixes and recovery levers in a high-stakes setting.

Qualifications

• Active TS/SCI with FSP clearance.
• 2 years of operations experience providing application infrastructure support.
• 1 year of system administration support (Windows/Linux).
• Experience with Powershell.

Responsibilities

• Monitor deployment flows and escalate issues to deployment teams.
• Run documented deployment scripts and procedures with precision.
• Coordinate and support outage restoration actions within SLAs.
• Document investigative and restorative actions for audits.
• Collaborate with feature teams to identify fixes and recovery levers.
• Troubleshoot and debug service outages and issues.
• Update SOPs and technical training docs as needed.
• Support secure work area operations, including hardware provisioning and troubleshooting.
• Provide physical escort for maintenance and services.
• Assist with user account provisioning and certificate issuance.

Skills

Powershell

Azure

Communication skills

Shift work

Tools

Windows

Linux

Job description

Zachary Piper Solutions seeks a Cloud Support Administrator for our Secure Operations Center (SOC) team. The role provides 24x7x365 operational support for Azure core and Office 365 in a classified environment and is onsite in Reston, VA with TS/SCI clearance.

Responsibilities include monitoring, scripting, outage restoration, and audit-ready documentation while collaborating with feature teams to drive fixes and recovery levers in a high-stakes setting.