Azure Cloud SOC Administrator – 24/7 Ops (TS/SCI)

Piper Companies; Reston (VA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid time off

Federal holidays

Job summary

Zachary Piper Solutions seeks a Cloud Support Administrator to join a Secure Operations Center (SOC) team providing 24x7x365 support for Azure core and Office 365 platforms in a classified environment. This onsite role in Reston, VA requires TS/SCI with FSP clearance.

You will monitor deployments, run scripts, assist with outages, document actions for audits, and coordinate with feature teams to improve resilience.

Qualifications

• Active TS/SCI with FSP clearance.
• 2 years operations experience providing application infrastructure support.
• 1 year performing system administration support (Windows/Linux).
• Experience with PowerShell.
• Azure experience.
• Comfortable with shift work in a 24/7 support environment.
• Excellent customer service and communication skills.
• Strong written and verbal English communication skills.
• Adaptability to fast-paced environments with shifting priorities.

Responsibilities

• Monitor deployment flows and escalate issues to deployment teams.
• Run documented deployment scripts and procedures with precision.
• Coordinate and support outage restoration actions within published SLAs.
• Document investigative and restorative actions for audit and root cause analysis.
• Collaborate with feature teams to identify and drive fixes and recovery levers.
• Troubleshoot and debug service outages and customer-impacting issues.
• Update SOPs and technical training documentation as needed.
• Support secure work area operations, including hardware deployments and equipment troubleshooting.
• Provide physical escort for maintenance, cleaning, and other services.
• Assist with user account provisioning, certificate issuance, and troubleshooting.

Skills

Powershell

Azure

Windows/Linux Admin

Customer service

English communication

Job description

Zachary Piper Solutions seeks a Cloud Support Administrator to join a Secure Operations Center (SOC) team providing 24x7x365 support for Azure core and Office 365 platforms in a classified environment. This onsite role in Reston, VA requires TS/SCI with FSP clearance.

You will monitor deployments, run scripts, assist with outages, document actions for audits, and coordinate with feature teams to improve resilience.