AWS Global Sales, Business Operations Lead, Global Business Operations

Amazon Web Services (AWS); New York (NY); On-site; USD 120,000 - 200,000; Full time

Job summary

Join a forward-thinking company as a Sales Operations Leader where your analytical skills will drive business performance. In this role, you'll enhance business management systems, deliver strategic insights, and influence executive decision-making. Collaborate with diverse teams to turn complex data into actionable strategies while maintaining high-quality standards in a fast-paced environment. This is an exciting opportunity to make a significant impact in a dynamic industry, fostering a culture of inclusion and continuous improvement. If you thrive in challenging environments and are passionate about operational excellence, this role is for you.

Benefits

Flexible Work Hours

Health Insurance

Retirement Plans

Employee Discounts

Career Development Programs

Parental Leave

Wellness Programs

Remote Work Options

Paid Time Off

Professional Development Opportunities

Qualifications

• 10+ years of experience with Microsoft Excel and data analysis.
• Ability to define and implement sales processes.
• Strong communication skills for presenting insights.

Responsibilities

• Drive continuous improvement in sales operational meetings.
• Synthesize complex data for executive decision-making.
• Coordinate cross-functional initiatives and trade-offs.

Skills

Microsoft Excel

Analytical Skills

Project Management

Communication Skills

Sales Process Implementation

Education

Bachelor's Degree

MBA or Advanced Degree

Tools

Salesforce

BI Tools

Job description

AWS Global Sales, Business Operations Lead, Global Business Operations

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AWS Global Sales, Business Operations Lead, Global Business Operations

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Description

The AWS Global Sales Operations team drives business excellence by developing and supporting critical operating mechanisms that deliver results for both customers and colleagues. We are a diverse, innovative team that transforms data and insights into actionable strategies. We are seeking a results-driven Sales Operations leader to enhance our business management systems and deliver strategic insights that inform executive decision-making

Description

The AWS Global Sales Operations team drives business excellence by developing and supporting critical operating mechanisms that deliver results for both customers and colleagues. We are a diverse, innovative team that transforms data and insights into actionable strategies. We are seeking a results-driven Sales Operations leader to enhance our business management systems and deliver strategic insights that inform executive decision-making

Key job responsibilities

As a Sales Operations Leader, you will be instrumental in driving AWS's business performance through the development and enhancement of our Business Management System. This role requires exceptional analytical capabilities to synthesize insights from large-scale data sets, strong project management skills to coordinate multiple stakeholders, and superior communication abilities to influence executive decision-making. You will own critical operational cadences and strategic reviews, turning complex business data into clear narratives that drive action. Success in this role demands both strategic thinking and hands-on execution, with the ability to maintain high quality while working at pace in an ambiguous, fast-moving environment.

Core Responsibilities

• Drive continuous improvement of AWS Global Sales operational and strategic inspection meetings, including pipeline reviews, forecasting reviews, and deal inspection mechanisms
• Lead requirements gathering, specification development, and implementation of business management system enhancements
• Synthesize complex data sets from multiple teams to surface key insights and trends for executive decision-making
• Own the development and delivery of weekly and bi-weekly business review narratives for VP and CEO-level audiences
• Coordinate cross-functional initiatives, making strategic trade-offs to balance insight quality with delivery speed
• Partner with stakeholders to identify opportunities for operational improvement based on data insights
• Build and maintain strong relationships with cross-functional partners and executive stakeholders
• Present analysis and recommendations to senior leadership, driving consensus on strategic initiatives
  
  

About The Team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Basic Qualifications

• 10+ years of Microsoft Excel experience
• Bachelor's degree or equivalent
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• Ability to quickly turn ideas into written narratives and to clearly articulate plans and outcomes verbally and in writing, constructing cases which initiate change, understanding and projecting specific benefits to come from that change.
  
  

Preferred Qualifications

• Experience presenting to senior leadership
• Experience using Salesforce (or other CRM tool) or BI tools
• MBA or other advanced degree, experience in Finance or related fields.
  
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.


Company - Amazon Web Services, Inc.

Job ID: A2951427

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business, Management, and Strategy/Planning

• Industries

  IT Services and IT Consulting

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