Production Support Manager

Sanofi (US); Morristown (NJ); Remote; USD 90,000 - 130,000; Full time

Job summary

Join a forward-thinking healthcare company as a Production Support Manager, where you will play a crucial role in ensuring the timely delivery of healthcare solutions. This position involves close collaboration with external manufacturing teams to uphold quality standards and manage operational risks. You will have the opportunity to influence strategic decisions and drive continuous improvement initiatives. With a commitment to innovation and patient care, this role offers a unique chance to grow your career in a supportive environment that values your contributions. If you are passionate about making a difference in healthcare, this is the perfect opportunity for you.

Benefits

Health and Wellbeing Benefits

Gender-Neutral Parental Leave

Career Growth Opportunities

Supportive Team Environment

Qualifications

• 8+ years of experience in operational roles within the biotech/pharmaceutical industry.
• Strong understanding of risk management and compliance.

Responsibilities

• Ensure on-time delivery of products by collaborating with external manufacturing teams.
• Participate in quality governance forums and manage compliance risks.

Skills

Operational Roles

Quality Mindset

Supply Chain Logistics

Lean/Six Sigma Methodology

Analytical Skills

Communication Skills

Collaboration Skills

Education

Bachelor’s Degree in Science

Master’s Degree in Science

Tools

Data Management Tools

Project Management Software

Job description

Job Title: Production Support Manager

Location: Remote, St. Louis, Missouri

About the Job

We deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our Manufacturing & Supply teams. With your talent and ambition, we can do even more to protect people from infectious diseases and bring hope to patients and their families.

Reporting to External Manufacturing and Supply Large Molecule Site Operations Lead and ensuring on time & in full delivery by in person presence at the CMO

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

Main Responsibilities:

The Site Operations Leader will work:

In partnership

• External Manufacturing Site team, Specialty Care Functional Leadership
  
• Ensures on time & in full delivery of products for CMOs/External Suppliers (CMO facility is located in St. Louis, MO) within site management unit by being present at the contract manufacturing site during key manufacturing activities.
  
• Accountable to understand the products as it is implemented at the CMOs from an operational & financial perspective, able to provide routine technical support, and provide timely information to all stakeholders.
  
• Build collaborative business relationships with external partners as key partner to ensure on time & in full delivery by frequent presence at the CMO site.
  
• Serve as the first level of escalation to the External Manufacturing Product Teams as it relates to problems encountered with CMO activities & production.
  
• Actively participates in CMO driven Joint Steering Committee (JSC) meetings.
  
• Escalates issues to appropriate forums, as needed.
  
• Accountable to understand the contract guidelines and the impact to the product/departmental P&L of production variations.
  
• Responsible for implementing Life Cycle management projects.
  
• Responsible for the adherence to the Risk Management Program to identify, evaluate, document, and communicate risks potentially impacting quality and compliance; involves a multi-disciplinary team to define remediation plans to mitigate risks impacting products and GxP operations.
  
• Ensure Compliance through active participation at all applicable quality governance forums (including Quality Management Reviews and Periodic Business Reviews).
  
• Accountable for reviewing and providing technical of critical deviations.
  
• Accountable for on time Quality System related records, also reviews and approve all Category 3 Change Requests.
  
• Interface with external regulatory authorities as required.
  
• Works with EST, EMPT leads and Functional heads for standardization of processes and procedures required to manage CMOs and related work within External Site Team.
  

About You

Experience :

• Bachelor’s degree with scientific background or equivalent and 8+ years of experience
  
• Master’s degree with scientific background or equivalent and 5+ years of experience
  
• Experience in operational roles
  
• Strong quality mindset
  
• Knowledge/understanding of supply chain logistics
  
• Knowledgeable in support quality investigations
  
• Lean/Six sigma methodology
  
• Experience with operational excellence and continuous improvement initiatives
  
• Strong communication and collaboration skills
  
• Good functional knowledge on industrial business processes
  
• Good exposure to cross site & Global Business Units networking is a plus.
  

Skills:

Technical skills

• Basic understanding of data management and digital products
  
• Knowledgeable in E2E product & industrial strategy, performance management, project management
  
• Knowledgeable in biotech/pharmaceutical industry technologies
  
• Deep understanding of risk identification and management
  
• Strong analytical skills.
  
• Good command of KPI target setting & monitoring
  

Leadership skills

• Strategic thinking: analyzes current and future scenarios, disrupts the status quo with innovation, while remaining pragmatic and focus on priorities. Able to shape a vision. Able to lead & animate networks, teams, experts - Strong communication skills.
  
• Results orientation: Demonstrated ability to drive initiatives from concept to execution.
  
• High level of autonomy. Executes, comfortable with ambiguity, and adapts with agility. Takes calculated risks and anticipates potential issues.
  
• Relationship & Influence: able to manage ambiguity and partners without solid reporting line.
  
• Inspires trust through empathy and authenticity. Empowers and recognizes others to create powerful relationships and networks.
  
• Stretched ambition and act. Encourages the teams to stretch and do things differently & creates space for the teams to act.
  
• Commit to Patients and full product quality. Makes sure the teams understand how to act for patients and customers.
  
• Approaches the role with humility and thinks Sanofi first.
  

Languages :

• Fluent English
  

**MUST BE ABLE LOCATED IN CLOSE PROXIMITY TO THE CMO LOCATED IN ST. LOUIS, MO******

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
  
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
  
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
  
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
  

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

#GD-SG
#LI-GZ
#LI-Remote
#vhd

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.