AWS Data Center Technician — On-Call & Hands-On

Amazon Inc.; Texas; On-site; USD 70,000 - 100,000; Full time

Job summary

Amazon Inc. is seeking a Data Center Technician to join the AWS infrastructure team. You will diagnose hardware and network issues, perform physical repairs, and participate in an on-call rotation to maintain data center operations powering millions of services.

The role requires travel between data center locations, willingness to work at training sites, and ability to handle the physical demands of data center work. A fast-paced, safety-conscious environment with 24/7 operations awaits.

Qualifications

• Willingness to travel between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
• Ability to perform physically demanding tasks and stand for long periods.
• Flexibility to work shifts including days/nights/weekends/holidays.

Responsibilities

• Perform server rack installations and hardware break-fix on components.
• Troubleshoot network issues and respond to operational incidents affecting service availability.
• Serve as primary contact point for engineers, vendors, and contractors; coordinate with stakeholders.
• Participate in on-call duties and scheduled maintenance/change management activities.
• Contribute to documentation and process improvements based on operational analysis.

Skills

Server hardware

Network troubleshooting

On-call duties

Documentation

Tools

Diagnostics tools

Change management tools

Job description

Amazon Inc. is seeking a Data Center Technician to join the AWS infrastructure team. You will diagnose hardware and network issues, perform physical repairs, and participate in an on-call rotation to maintain data center operations powering millions of services.

The role requires travel between data center locations, willingness to work at training sites, and ability to handle the physical demands of data center work. A fast-paced, safety-conscious environment with 24/7 operations awaits.