AWS Data Center Technician — 24/7 On-Call & Travel

Amazon Web Services (AWS); Sterling (VA); On-site; USD 39,000 - 67,000; Full time

Benefits offered by this job

Relocation stipend

Job summary

Amazon Data Services, Inc. in Sterling, VA is seeking a Data Center Technician to maintain and repair data center hardware across locations.

You will install equipment, troubleshoot networking issues, and collaborate with engineers, software developers, and vendors to ensure continuous service availability. The role requires 2+ years in hardware troubleshooting, 1+ year networking, and willingness to travel; it supports a 24/7 data center environment with relocation stipend for eligible

Qualifications

• Hardware troubleshooting and repair experience (2+ years).
• Computer networking experience (1+ years).
• High school or equivalent diploma.
• Experience dealing effectively with customers during problem resolution.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members

Skills

Hardware troubleshooting

Networking experience

Education

High school diploma or equivalent

Job description

Amazon Data Services, Inc. in Sterling, VA is seeking a Data Center Technician to maintain and repair data center hardware across locations.

You will install equipment, troubleshoot networking issues, and collaborate with engineers, software developers, and vendors to ensure continuous service availability. The role requires 2+ years in hardware troubleshooting, 1+ year networking, and willingness to travel; it supports a 24/7 data center environment with relocation stipend for eligible