AWS Cloud Client Success Manager

Aligned Technology Group; Raleigh (NC); On-site; USD 85,000 - 120,000; Full time

Job summary

Aligned TG is seeking a Client Success Manager to own the ongoing health of client accounts after the initial sale, serving as the connective tissue between clients, sales, and delivery teams.

The role emphasizes relationship cadence, responsiveness, and surfacing opportunities to Account Executives, ensuring billing accuracy and renewal planning across AWS resell and managed services.

Qualifications

• 2+ years in client success or account management within tech/services.
• Experience handling billing data and explaining it to customers.
• Ability to run recurring, deadline-driven work across many accounts.

Responsibilities

• Own post-sale relationship for assigned accounts with AWS resell/managed services revenue.
• Maintain proactive, relationship-driven outreach across accounts.

Skills

Client success

Account management

Billing operations

AWS familiarity

Relationship management

Tools

HubSpot or Salesforce

Job description

Aligned TG is seeking a Client Success Manager to own the ongoing health of client accounts after the initial sale, serving as the connective tissue between clients, sales, and delivery teams.

The role emphasizes relationship cadence, responsiveness, and surfacing opportunities to Account Executives, ensuring billing accuracy and renewal planning across AWS resell and managed services.