Award-Winning Service Advisor | Grow with a Leading Auto Team

Wesley Chapel Toyota; Wesley Chapel (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) plan

Employee Stock Purchase Plan

Vehicle Purchase Discounts

Job summary

Wesley Chapel Toyota is seeking a skilled Service Advisor to join its award-winning team. You will provide exceptional customer service, update customers on vehicle status, and collaborate with technicians to recommend maintenance plans.

The goal is to build lasting relationships while upholding the dealership’s trusted reputation. The role requires automotive service experience, excellent communication, and computer proficiency.

Qualifications

• Experience as an automotive Service Advisor.
• Toyota brand experience is a plus.
• Active listening skills to assess needs and relate technical information back to the customer.
• Computer proficiency and ability to explain mechanical details clearly.

Responsibilities

• Provide excellent customer service and keep customers informed about vehicle status.
• Resolve customer concerns and communicate progress clearly.
• Work with technicians and make maintenance recommendations for customers.
• Present maintenance programs tailored to customer needs.
• Build and maintain long-lasting customer relationships.
• Represent Wesley Chapel Toyota’s stellar reputation in a polished and professional manner.

Skills

Active listening

Communication skills

Mechanical knowledge

Computer proficiency

CDK experience

Attention to detail

Team player

Valid Driver’s License

Education

High School diploma or equivalent

Tools

CDK software

Job description

Wesley Chapel Toyota is seeking a skilled Service Advisor to join its award-winning team. You will provide exceptional customer service, update customers on vehicle status, and collaborate with technicians to recommend maintenance plans.

The goal is to build lasting relationships while upholding the dealership’s trusted reputation. The role requires automotive service experience, excellent communication, and computer proficiency.