AVP, Benefits Tech & AI Platform Modernization

NAC Voya Services Company; Charleston (SC); On-site; USD 250,000 - 360,000; Full time

Job summary

Voya is seeking a technology executive to reshape how people experience benefits administration across enrollment, eligibility, carrier connectivity, and the client, broker, and member experiences.

The leader will drive modernization, expand digital self-service, and champion practical AI opportunities while managing a globally distributed technology organization across the United States and India.

Responsibilities

• Set technology strategy and modernization direction for enrollment, eligibility, and carrier connectivity platforms.
• Define multi-year roadmaps aligned to business priorities, client needs, and investment capacity.
• Oversee a distributed technology organization across the US and India, driving delivery excellence.
• Lead AI opportunities across customer experiences, operations, and engineering productivity.

Job description

Voya is seeking a technology executive to reshape how people experience benefits administration across enrollment, eligibility, carrier connectivity, and the client, broker, and member experiences.

The leader will drive modernization, expand digital self-service, and champion practical AI opportunities while managing a globally distributed technology organization across the United States and India.