AVP of Tech Transformation - AI-Driven Benefits Platform

Voya Financial, Inc.; Charleston (SC); On-site; USD 260,000 - 420,000; Full time

Job summary

Voya Financial, Inc. is seeking a technology executive to reshape how people experience benefits administration.

This leader will set the direction for platforms supporting enrollment, eligibility, and client experiences, modernizing with AI and expanding digital self-service while protecting critical business cycles. The role leads a globally distributed technology organization across the United States and India, turning a complex portfolio into a connected, scalable platform.

Qualifications

• Over 10 years of progressive technology leadership experience.
• Experience leading a software/SaaS/digital platform organization where software and digital experiences are central to the customer proposition.
• Proven track record of digital transformation and platform modernization, including separating tightly coupled applications and improving delivery speed.
• Executive presence to explain technology choices in plain language to senior leaders and clients.
• Experience leading leaders and globally distributed technology teams, with clear outcomes and accountability.
• Demonstrated experience applying AI, generative AI, machine learning, and intelligent automation within products or platforms.

Responsibilities

• Set technology strategy and modernization direction.
• Define and execute a multi-year technology roadmap aligned to business priorities and client needs.
• Lead engineering delivery and platform operations across a distributed organization.
• Oversee integration ecosystems including data inputs, enrollment, and payroll processing at scale.
• Drive service reliability, risk management, and reduction of technical debt.
• Lead through influence and build relationships with senior executives and partners.

Skills

Technology leadership

Digital transformation

Platform modernization

API-first integration

Executive communication

Leading distributed teams

AI within products

Build, buy, partner decisions

Job description

Voya Financial, Inc. is seeking a technology executive to reshape how people experience benefits administration.

This leader will set the direction for platforms supporting enrollment, eligibility, and client experiences, modernizing with AI and expanding digital self-service while protecting critical business cycles. The role leads a globally distributed technology organization across the United States and India, turning a complex portfolio into a connected, scalable platform.