AVMA Service Support Representative

Brown & Brown, Inc.; Northern (KY); Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Dental & Vision

Job summary

One80 Intermediaries seeks an AVMA Service Support Representative to join our growing team. The role includes administration such as processing applications and claims, handling mail, and supporting daily operations.

The position requires a high school diploma or GED and at least 1 year in related operations, with proficiency in Microsoft Office and strong interpersonal skills.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of related operations experience or equivalent.
• Proficiency with MS Office (Word, Excel, Outlook).
• Attention to detail with ability to multi-task and stay organized.
• Strong interpersonal skills across all organizational levels.

Responsibilities

• Know insurance plan details to accurately complete applications, enrollments, or claims.
• Meet department goals by completing daily work within guidelines.
• Print daily batches of issue packets for new business.
• Process outgoing mail daily to mailrooms.
• Process daily carrier decision files for new business.
• Assign incoming mail to correct subgroups within the department.

Skills

Attention to detail

Interpersonal skills

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking an AVMA Service Support Representative to join our growing team! The Service Support Representative’s role is responsible for several areas of administration including application processing, claims processing, working incoming mail and other duties as assigned.

How You Will Contribute:

• Responsible for knowing insurance plan details such as eligibility to complete applications, enrollments or claims accurately.
• Responsible for meeting contractual department goals by completing daily work given within guidelines set by the insurance carrier or the association and working directly with the sales team or insurance carrier when need be if questions arise.
• Assist in printing daily batches of issue packets for new business.
• Assist in getting out-going mail to mailrooms daily.
• Process daily carrier decision files for new business.
• Assign incoming mail to correct subgroups within the department.

Skills & Experience to be Successful:

• High school diploma or general education degree (GED).
• Minimum of 1 year of related operations experience or equivalent combination of education and experience.
• Proficiency with basic PC skills including Microsoft Office – Word, Excel, and Outlook.
• Attention to detail with a demonstrated ability to maintain a high-level of organization while prioritizing multiple tasks throughout the workday.
• Strong interpersonal skills with a proven ability to interface effectively at all levels within an organization.

Pay Range $16.50 - $16.50 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates— not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.