AVMA Service Support Representative

Brown & Brown; Illinois; On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health benefits

401k & Student loan assistance

Mental health support

Paid time off & holidays

Job summary

One80 Intermediaries is seeking an AVMA Service Support Representative to join our growing team. The role covers administration tasks including application processing, claims processing, and managing incoming mail, with duties assigned as needed.

The position requires a high school diploma or GED and at least 1 year of related operations experience, plus proficiency in Microsoft Office (Word, Excel, Outlook) and strong organizational and interpersonal skills.

Qualifications

• High school diploma or GED is required.
• Minimum of 1 year of related operations experience or equivalent combination of education and experience.
• Proficiency with basic PC skills including Microsoft Office - Word, Excel, and Outlook.
• Attention to detail with a high level of organization while prioritizing multiple tasks.
• Strong interpersonal skills with the ability to interface effectively at all levels within the organization.

Responsibilities

• Know insurance plan details such as eligibility to complete applications, enrollments or claims accurately.
• Meet department goals by completing daily work within guidelines and coordinating with sales teams or carriers as needed.
• Assist in printing daily batches of issue packets for new business.
• Assist in sending outgoing mail to mailrooms daily.
• Process daily carrier decision files for new business.
• Assign incoming mail to correct subgroups within the department.

Skills

Attention to detail

Interpersonal skills

Organization

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Word

Excel

Outlook

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

One80 Intermediaries is seeking an AVMA Service Support Representative to join our growing team! The Service Support Representative’s role is responsible for several areas of administration including application processing, claims processing, working incoming mail and other duties as assigned.

How You Will Contribute:

• Responsible for knowing insurance plan details such as eligibility to complete applications, enrollments or claims accurately.
• Responsible for meeting contractual department goals by completing daily work given within guidelines set by the insurance carrier or the association and working directly with the sales team or insurance carrier when need be if questions arise.
• Assist in printing daily batches of issue packets for new business.
• Assist in getting out-going mail to mailrooms daily.
• Process daily carrier decision files for new business.
• Assign incoming mail to correct subgroups within the department.

Skills & Experience to be Successful:

• High school diploma or general education degree (GED).
• Minimum of 1 year of related operations experience or equivalent combination of education and experience.
• Proficiency with basic PC skills including Microsoft Office - Word, Excel, and Outlook.
• Attention to detail with a demonstrated ability to maintain a high-level of organization while prioritizing multiple tasks throughout the workday.
• Strong interpersonal skills with a proven ability to interface effectively at all levels within an organization.

Pay Range

$16.50 - $16.50 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.