Aviation Account Executive — Customer Success & Revenue

CAE; Las Vegas (NV); On-site; USD 70,000 - 110,000; Full time

Job summary

CAE, the worldwide leader in aviation training, seeks an Account Executive to join our sales team in Las Vegas. The AE focuses on customer success and revenue bookings within a defined platform, serving as the main contact for customer service requests and coordinating with Training Services and Sales.

You will respond to inquiries by phone and email, book training, and act as a client advocate while ensuring CRM updates and cross-functional collaboration to optimize the client experience.

Qualifications

• Bachelor's degree preferred.
• 2–5 years of relevant experience.
• Strong interpersonal and communication skills.
• Familiar with FAR Part 91 and 135 preferred.
• Excellent phone and email communication.
• Customer service oriented with negotiation skills.
• Pilot's license preferred but not required.
• Experience with corporate flight departments and/or charter operators preferred.

Responsibilities

• Owns the client's experience and acts as a liaison between Operations, Key Accounts, and Inside Sales.
• Responds quickly to requests to book revenue within the territory via phone and email.
• Books revenue and updates the CRM accurately.
• Builds and maintains client relationships, acting as a trusted training advisor.
• Resolves customer concerns and follows up until resolved.
• Ensures reporting and CRM entry is accurate and timely.

Skills

Strong interpersonal skills

Written and verbal communication

Phone and email communication

Negotiation skills

Customer service orientation

Attention to detail

Coordinate with internal teams

Familiar with FAR Part 91 & 135

Pilot's license preferred

Aviation training/flight operations

Education

Bachelor's Degree Preferred

Job description

CAE, the worldwide leader in aviation training, seeks an Account Executive to join our sales team in Las Vegas. The AE focuses on customer success and revenue bookings within a defined platform, serving as the main contact for customer service requests and coordinating with Training Services and Sales.

You will respond to inquiries by phone and email, book training, and act as a client advocate while ensuring CRM updates and cross-functional collaboration to optimize the client experience.