Aviation Account Executive: Sales & Customer Success

CAE Simuflite; Orlando (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

CAE Simuflite, a global leader in aviation training, seeks an Account Executive in Orlando to drive revenue and deliver exceptional customer service. The role oversees bookings for a defined platform, acting as the client champion and internal advisor across training services and sales, with a focus on customer satisfaction and retention.

You will be the main point of contact for client requests via phone and email, ensuring accurate bookings and CRM updates while coordinating with Operations,

Qualifications

• Bachelor's degree preferred.
• 2–5 years job-related experience.
• Strong interpersonal and communication skills.
• Familiarity with FAR Part 91 and 135 preferred.
• Frequent customer contact over the phone and ability to communicate effectively.
• Customer service oriented.
• Pilot's license preferred but not required.
• Solid negotiation skills.
• Strong listening skills.
• Experience with corporate flight departments and/or charter operators preferred.
• Proficient verbal and written communication skills.

Responsibilities

• Own revenue bookings within the assigned territory and act as the link between Operations, Key Accounts, and Inside Sales.
• Respond promptly to requests to book revenue with accurate details matching client preferences.
• Build and maintain client relationships as a trusted training advisor.
• Resolve customer concerns and advocate for the client until resolved.
• Ensure all reporting and CRM entry is accurate and timely.

Skills

Interpersonal skills

Communication skills

Negotiation

Active listening

Customer service

Phone communication

Verbal and written communication

Education

Bachelor's degree

Tools

CRM software

Job description

CAE Simuflite, a global leader in aviation training, seeks an Account Executive in Orlando to drive revenue and deliver exceptional customer service. The role oversees bookings for a defined platform, acting as the client champion and internal advisor across training services and sales, with a focus on customer satisfaction and retention.

You will be the main point of contact for client requests via phone and email, ensuring accurate bookings and CRM updates while coordinating with Operations,