Aviation Service & Logistics Specialist

QS Security Services, LLC; Columbus (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Wellness Programs

Paid Time Off

Retirement benefits

Job summary

NetJets Aviation, Inc. in Columbus, OH is seeking a Service Support Specialist to manage daily logistics for catering and ground transportation, ensuring accurate, timely service and exceptional guest experiences.

You will coordinate with internal teams and external vendors, monitor workflows, resolve issues, and support continuous improvement while upholding safety and service standards. Flexibility to work varied schedules, including evenings, weekends, and holidays, is required.

Qualifications

• 2-4 years of related experience in service support or operations.

Responsibilities

• Execute and validate catering and ground transportation details to ensure accuracy and completeness.
• Monitor workflows and identify disruptions; coordinate recovery and urgent changes.
• Provide timely updates to internal stakeholders via phone queues and shared email inboxes.
• Coordinate with vendors and FBOs to confirm order details and status updates.
• Identify recurring operational challenges and escalate improvements to leadership.

Skills

Attention to detail

Multitasking

Fast-paced environment

Problem solving

Verbal and written communication

Cross-team coordination

System navigation

Microsoft Office

Flexibility

Education

High School

Tools

iJet

ETM

Job description

NetJets Aviation, Inc. in Columbus, OH is seeking a Service Support Specialist to manage daily logistics for catering and ground transportation, ensuring accurate, timely service and exceptional guest experiences.

You will coordinate with internal teams and external vendors, monitor workflows, resolve issues, and support continuous improvement while upholding safety and service standards. Flexibility to work varied schedules, including evenings, weekends, and holidays, is required.