Aviation Operations Leader: Guest Experience & Safety

Socket.dev; Belgrade (MT); On-site; USD 60,000 - 90,000; Full time

Job summary

Signature Aviation is seeking an Operations Manager to lead base operations and guest services for private aviation guests, crews, and residents. You will guide day-to-day activities, uphold SOPs, and maintain high hospitality standards in a fast-paced environment at the airport.

The role requires flexibility to work nights, weekends, and holidays, with hands-on leadership across indoor and outdoor settings near aircraft and ground support equipment.

Qualifications

• High School Diploma or GED.
• 1–2 years in aviation or cargo operations or an equivalent combination of education and experience.
• Pass background checks, drug tests, and airport badge requirements to work at an airport.
• Valid state driver’s license; CDL as required by local regulations and business needs.

Responsibilities

• Lead a base operations team to perform duties safely and efficiently per SOPs.
• Manage Airside Experience/Guest Experience teams for accuracy and adherence to policies.
• Interview, onboard, train, and manage team members; oversee engagement and development.
• Schedule, coordinate and assign duties; conduct shift meetings and manage events.
• Provide on-the-job training and ensure airline-required training is completed.

Skills

Leadership

Hospitality

Language skills

Math

Physical ability

Critical thinking

Interpersonal skills

Computer skills

Task management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Signature Aviation is seeking an Operations Manager to lead base operations and guest services for private aviation guests, crews, and residents. You will guide day-to-day activities, uphold SOPs, and maintain high hospitality standards in a fast-paced environment at the airport.

The role requires flexibility to work nights, weekends, and holidays, with hands-on leadership across indoor and outdoor settings near aircraft and ground support equipment.